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El Pollo Loco
Grubhub

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

El Pollo Loco

El Pollo Loco

2.3
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 96 TOTAL REVIEWS
Rank
139 out of 5024
in Cafes, Restaurants and Bars category
Rating Details
Customer service
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    03:55
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
18 reviews
2.3
7 reviews
3.3
6 reviews
Grubhub

Grubhub

1.4
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1584 TOTAL REVIEWS
Rank
63 out of 353
in Food Delivery category
Rating Details
Customer service
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    204
  • SUCCESSFUL
    58%
  • AVG CALL DURATION
    05:28
  • ISSUES RESOLVED
    28%
Top Products and Services
1.2
814 reviews
1.4
187 reviews
1.4
83 reviews

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evehimme
#1489029

Grubhub delivers food ONLY. El Pollo Loco SHOULD only make chicken - leave the delivery to Grubhub until you are willing to stand behind your own company's subcontractor issues.

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