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El Dorado Furniture

Furniture and Decor
Has verified representatives
  • 2 ISSUES RESOLVED
  • 32 COMPANY RESPONSES
  • 122 TOTAL REVIEWS
  • $53.3K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.7
Customer service
Staff
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Salesman 5
  • Style of furniture 1
  • Variety 1
  • Website worked well 1
  • Went in for style and warranty 1

Customers don't like

  • Lack of concern about furniture falling apart7
  • Poor customer sales3
  • Poor customer service3
  • Poor quality product2
  • Return policy2
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Havertys Furniture

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 317 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Staff
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Location 7
  • Sales staff 7
  • Showroom 5
  • Delivery was as promised 3
  • Their delivery was as promised 2

Customers don't like

  • Very poor quality5
  • Fabric defective4
  • Customer service3
  • Plan is not worth the paper its written on2
  • Where furniture was made2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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