PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zoosk and Eharmony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zoosk
1.7
Eharmony
1.5
Zoosk
Eharmony

Zoosk and Eharmony Overview

Total reviews 3220 1177
Company responses 0 96
Issues resolved 2 4

Zoosk and Eharmony Consumer Ratings

Rank
55 out of 266 in Dating and Social Networking category
78 out of 266 in Dating and Social Networking category
Customer service
43 in category
64 in category
Product or Service Quality
43 in category
66 in category
Website
43 in category
74 in category
Value for money
39 in category
67 in category

Zoosk and Eharmony Rating Details

Customer service
1.5 (939 reviews)
1.3 (372 reviews)
Reviewer's quote

Customer service representative Mark was extremely professional and helpful in resolving my concerns..

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...There is no customer service!..

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Product or Service Quality
1.7 (898 reviews)
1.4 (353 reviews)
Reviewer's quote

...I have contacted the customer service via email about 20 times and they keep sending reset link to the gmail. com version. I can't get them to understand...

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A customer service representative wrote me back to inform me as I'm Canadian I'm not entitled to the full refund. But as stated in section 12. c of their cancellation policy within the 3 days with s premium membership which is what I purchased, I'm supposed to be fully refunded (which is not marked...

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Website
1.9 (889 reviews)
1.6 (373 reviews)
Reviewer's quote

...I have encountered more scammers while using this website than I have anything else..

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...no phone number to call, email response non existent, website cancellation has no option to cancel. wrong instruction. impossible to cancel while being charged..

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Value for money
1.7 (876 reviews)
1.3 (339 reviews)
Reviewer's quote

...Please resolve the issues or return my money , thanks so much have a great day..

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I want to cancel membership &;;;;;;;;;;;;; get my money back never used the site. I've tried calling but no answer. I will get a lawyer if any more money comes out of my account..

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Zoosk and Eharmony Pros and Cons

Pros
  • Frustrated
  • Very little
  • Just want my money back
  • No pros
  • Easy to join
  • Eharmony contact
Cons
  • Fake profiles
  • Too many scam profiles
  • Customer service
  • You cant cancel subscription or payments
  • Poor customer service
  • Fail to do what they claim they do

Zoosk and Eharmony Most Positive Reviews

Top rated reviews
5

My account has been blocked

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5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

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5

I cancelled my subscription a few weeks ago but I gess my phone messed it up and I just seen the bill on my email and...

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5

I have found someone and I am really going to let it work

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Zoosk and Eharmony Most Critical Reviews

Lowest rated reviews
1

I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

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1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

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1

I paid £89.99 for 6 months subscription and was disgusted to find that even after paying £89.99 I still need to...

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1

I signed up for a $150 3 month subscription to eHarmony (their cheapest). I was really careful to check that there was...

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Zoosk and Eharmony Latest Reviews

Recent published reviews
1.1

I was charged six month membership in November 2020 after I had cancelled the membership and in January 15 I could no lo...

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4

Too out I guess the amount do for membership When thought I cancelled and it made me overdrawn and paid the overdrawn...

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1.4

I keep getting an ethnic group in my carousel that I never checked nor would ever check. Ive talked to them once before...

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No votes

I cant login no apple id number
Too many login requests
I cannot login to my account
mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm...

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Zoosk and Eharmony Products and Services

Most reviewed product and services
  • Zoosk Subscription (587 reviews)
  • Zoosk Online Dating (232 reviews)
  • Zoosk Profile (141 reviews)
  • Eharmony Subscription (179 reviews)
  • Eharmony Online Dating (100 reviews)
  • Eharmony Membership (70 reviews)