PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eharmony and Zoosk as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eharmony
Zoosk

Eharmony and Zoosk Overview

Total reviews
538
1944
Company responses
96
0
Issues resolved
1
0

Zoosk was first mentioned on PissedConsumer on Dec 1, 2010 and since then this brand received 1944 reviews. It is 1406 reviews more than Eharmony received since May 12, 2008.

Eharmony and Zoosk Consumer Ratings

Rank
34 out of 239 in Dating and Social Networking category
26 out of 239 in Dating and Social Networking category
Website
39 in category
24 in category
Privacy and Data Security
31 in category
20 in category
Customer service
35 in category
26 in category

According to consumer ratings and reviews, Zoosk ranks 8 points higher in the Dating and Social Networking category than Eharmony. People gave Eharmony 1.7 stars for Website criterion in Dating and Social Networking category and it is 54 points higher than the worst rated brand in this category. At the same time, Zoosk was rated 2 stars for Website criterion in this category and it is 69 points higher than the worst rated brand in this category. If we look at Privacy and Data Security criterion, than we see that Zoosk has a higher rating than Eharmony. Regarding Customer service criterion, consumers gave Eharmony 1.4 stars and it is 62% greater than other in category. Zoosk however was rated 1.6 stars and it is 72% greater than other in category.

Eharmony and Zoosk Rating Details

Website
1.7 (175 reviews)
2 (552 reviews)
Reviewer's quote

...ALL CHANGED WHEN THEY CHANGED TO HAVING THAT GIRL IN RED TOP, THEN MAN IN WHITE TOP FLOATING ACROSS THE SCREEN AS INTRODUCTION TO THEIR WEBSITE...

Cheryl S

...Surfing their website is difficult and cumbersome at best. Dont waste your time or money on this or any other dating website. It's all a scam, taking advantage of folks hoping for love..

Allan M
Privacy and Data Security
1.9 (168 reviews)
2.1 (518 reviews)
Reviewer's quote

Try to cancel over the phone. I have wasted 2 hours trying to find a number that works, no joy so far!

PissedConsumer1724513

Worse now then before cancelled my subscription ZOOSK not me so there for no access to my messages nor the date planned for this evening this issue needs to be resolved now with an explanation of compensation and what the status of my subscription is

Kingstyn
Customer service
1.4 (166 reviews)
1.6 (573 reviews)
Reviewer's quote

...Got in from other IPad now but my profile has been changd and I couldn't find a phone number for Customer service to get my money back. The numbers listed above and on internet all have been disconnected. Any other company with their behaviour would be considered a scam...

Janet I

...com) I got charged this morning when I do not use the service. I don’t use Zooks, please do not charged me. I need Zooks to correct your billing department...

Jaleel

Eharmony and Zoosk Pros and Cons

Pros
  • No pros
  • Profile design
  • Matching process
  • Worthless search settings
  • Very little
  • Site itself was ok
Cons
  • Being ripped off
  • You cant cancel subscription or payments
  • Auto renewal does not turn off
  • Total joke
  • No refund policy even for unauthorized charges
  • Lack of response to complaints

Eharmony and Zoosk Most Positive Reviews

Top rated reviews
5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

5

My account has been blocked

Eharmony and Zoosk Most Critical Reviews

Lowest rated reviews
1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

1

I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

Eharmony and Zoosk Latest Reviews

Recent published reviews
1

As a new user they have offered me 50% off on the plans at thecrate of 9$CAD (Nine Dollars, PER month for 3 montha plan....

Read all 538 reviews

Yall never called my number

Read all 1944 reviews

Eharmony and Zoosk Products and Services

Most reviewed product and services
  • Eharmony Subscription (119 reviews)
  • Eharmony Online Dating (68 reviews)
  • Eharmony Account (53 reviews)
  • Zoosk Subscription (449 reviews)
  • Zoosk Account (337 reviews)
  • Zoosk Online Dating (134 reviews)