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Eharmony

Media
  • 1 ISSUES RESOLVED
  • 297 TOTAL REVIEWS
  • $34.4K CLAIMED LOSSES
  • $344 AVERAGE LOSS
1.5
Privacy and Data Security
Website
Customer service
Diversity of Products or Services
Staff
  • Profile design 3
  • None 3
  • Easy to use website 2
  • Website lay-out 1
  • Matching process 1

Customers don't like

  • Acted like it was all my fault4
  • Service3
  • Send matches that are not matches3
  • Fail to do what they claim they do3
  • Auto renewal does not turn off3
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Zoosk

Media
  • 0 ISSUES RESOLVED
  • 201 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $237 AVERAGE LOSS
1.5
Privacy and Data Security
Website
Customer service
Diversity of Products or Services
Staff
  • Site itself was ok 3
  • Your site is 2
  • Very little 2
  • Worthless search settings 1
  • That chat worked on occasion 1

Customers don't like

  • Fake profiles3
  • Lack of response to complaints2
  • Fake views2
  • Carousel game2
  • Business practices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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