PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eharmony and Zoosk as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eharmony
Zoosk

Eharmony and Zoosk Overview

Total reviews
921
2749
Company responses
96
0
Issues resolved
2
0

Eharmony and Zoosk Consumer Ratings

Rank
51 out of 247 in Dating and Social Networking category
35 out of 247 in Dating and Social Networking category
Website
52 in category
36 in category
Customer service
51 in category
33 in category
Privacy and Data Security
38 in category
23 in category
Product or Service Quality
50 in category
31 in category

Eharmony and Zoosk Rating Details

Website
1.7 (280 reviews)
2 (743 reviews)
Reviewer's quote

The website didnt work for me, I dont have views in my profile. Its is dead..

Read full review

...If you call the customer service telephone line youre directed to the website..

Read full review
Customer service
1.3 (278 reviews)
1.6 (784 reviews)
Reviewer's quote

I talked to 6 different customer service representatives who all gave me different answers. I was hoping for some flexibility or to at least be able to talk to a human about this situation. I understand refund policies and their purpose, it can end up costing the company a lot of money if people...

Read full review

No phone customer service available..

Read full review
Privacy and Data Security
1.8 (260 reviews)
2 (703 reviews)
Reviewer's quote

Why is my picture and profile still on e-harmony? This is a violation of my rights of privacy!..

Read full review

Two problems: First your data base does not have enough matches for me nearby. Secondly, there's a common scam on your site perpetrated by people asking for email or phone number, and then asking for money. Clearly, a scam...

Read full review
Product or Service Quality
1.4 (258 reviews)
1.8 (741 reviews)
Reviewer's quote

I am unable to be connected To any of the customer service numbers..

Read full review

...This service was no help! I have questions about my membership and profile on Zoosk. Can you please provide a phone number?..

Read full review

Eharmony and Zoosk Pros and Cons

Pros
  • No pros
  • Easy to join
  • Profile design
  • Very little
  • Just want my money back
  • Frustrated
Cons
  • Poor customer service
  • Unable to contact
  • Being ripped off
  • Fake profiles
  • Customer service
  • Billing policy and difficulty in reaching them

Eharmony and Zoosk Most Positive Reviews

Top rated reviews
5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

Read full review
5

My account has been blocked

Read full review
5

I have found someone and I am really going to let it work

Read full review
5

I cancelled my subscription a few weeks ago but I gess my phone messed it up and I just seen the bill on my email and...

Read full review

Eharmony and Zoosk Most Critical Reviews

Lowest rated reviews
1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

Read full review
1

I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

Read full review
1

I signed up for a $150 3 month subscription to eHarmony (their cheapest). I was really careful to check that there was...

Read full review
1

I paid £89.99 for 6 months subscription and was disgusted to find that even after paying £89.99 I still need to...

Read full review

Eharmony and Zoosk Latest Reviews

Recent published reviews
No votes

Hello. I am not a suscriber. I have had many difficulties yesturday to get a new passward to enter your website, after f...

Read full review
No votes

Call center closed issue not resolved

Read full review
1

You billed me more than the price said when I signed up.

Read full review
No votes

I believe my account had been hacked, Ive been told I have two accounts, one is not me and does not have my pictures.
Thi...

Read full review

Eharmony and Zoosk Products and Services

Most reviewed product and services
  • Eharmony Subscription (161 reviews)
  • Eharmony Online Dating (96 reviews)
  • Eharmony Account (65 reviews)
  • Zoosk Subscription (574 reviews)
  • Zoosk Account (433 reviews)
  • Zoosk Online Dating (192 reviews)