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Eharmony

Media
Has verified representatives
  • 1 ISSUES RESOLVED
  • 14 COMPANY RESPONSES
  • 325 TOTAL REVIEWS
  • $34.5K CLAIMED LOSSES
  • $342 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Profile design 4
  • Easy to use website 4
  • Website lay-out 3
  • Matching process 3
  • Eharmony customer service 3

Customers don't like

  • Acted like it was all my fault5
  • Service4
  • Send matches that are not matches4
  • Fail to do what they claim they do4
  • Auto renewal does not turn off4
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1531 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Variety of channels 6
  • Field technician 6
  • Techs who came to my home 4

Customers don't like

  • Poor customer service42
  • No solution to simple task15
  • Argumentative customer service15
  • Lack of problem solving9
  • Frequent cable outages6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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