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Eharmony

Media
  • 1 ISSUES RESOLVED
  • 295 TOTAL REVIEWS
  • $34.4K CLAIMED LOSSES
  • $344 AVERAGE LOSS
1.5
Website
Customer service
Diversity of Products or Services
Staff
  • Profile design 3
  • None 3
  • Easy to use website 2
  • Website lay-out 1
  • Matching process 1

Customers don't like

  • Acted like it was all my fault4
  • Service3
  • Send matches that are not matches3
  • Fail to do what they claim they do3
  • Auto renewal does not turn off3
Delete
  • 0 ISSUES RESOLVED
  • 122 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.4
Website
Customer service
Diversity of Products or Services
Staff
  • Concept 4
  • Web site 1
  • Supposed services 1
  • Phones 1
  • Fax service is ok 1

Customers don't like

  • Poor customer service6
  • Tech team couldnt fix issues3
  • Fax service didnt work3
  • Customer service not responding3
  • Billing3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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