PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about POF and Eharmony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

POF
Eharmony

POF and Eharmony Overview

Total reviews 2971 963
Company responses 0 96
Issues resolved 10 2

POF and Eharmony Consumer Ratings

Rank
41 out of 257 in Dating and Social Networking category
54 out of 257 in Dating and Social Networking category
Customer service
44 in category
55 in category
Website
25 in category
54 in category
Product or Service Quality
29 in category
53 in category
Privacy and Data Security
34 in category
43 in category

POF and Eharmony Rating Details

Customer service
1.4 (997 reviews)
1.3 (302 reviews)
Reviewer's quote

POF has NO customer service. POF doesnt respond to ANYTHING..

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Read all of the negative reviews, multiply by 10, and thats the way I am feeling right now due to lack of customer service regarding the cost of my subscription. Customer service phone number does not work. When you try to work with your online chat robot you get switched over to a lawyer service...

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Website
2 (986 reviews)
1.7 (302 reviews)
Reviewer's quote

I've had an account fir years with POF now they want my phone number!! I cannot use the website now because they want my phone number!! I do not give out my phone number!..

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I have also contacted eHarmony numerous times regard the dysfunctionality of their website and app. Both have malfunctioned in ways that I expressed to eHarmony. Responses (when received, though not usually) have included "scripted" how-to information without ever admitting any fault of theirs or...

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Product or Service Quality
1.8 (943 reviews)
1.4 (287 reviews)
Reviewer's quote

...I thought this was free service..

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I want to cancel my subscrition due that I encauntered 2 scams and I don't want to continue having more experiences like this; I'm not satisfyed que the service I believe that is enough. Thank you Liliana..

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Privacy and Data Security
1.9 (915 reviews)
1.8 (282 reviews)
Reviewer's quote

Your stupid text privacy setting locked me out my account. You don't even provide a email service option to get the verification code. This os ***..

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Why is my picture and profile still on e-harmony? This is a violation of my rights of privacy!..

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POF and Eharmony Pros and Cons

Pros
  • Has been good up till now
  • Free
  • Up until my account got hacked
  • No pros
  • Easy to join
  • Profile design
Cons
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason
  • Poor customer service
  • You cant cancel subscription or payments
  • Unable to contact

POF and Eharmony Most Positive Reviews

Top rated reviews
5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

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5

Looozers ;) im glad i got the boot

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5

I have found someone and I am really going to let it work

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POF and Eharmony Most Critical Reviews

Lowest rated reviews
1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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1

I signed up for a $150 3 month subscription to eHarmony (their cheapest). I was really careful to check that there was...

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POF and Eharmony Latest Reviews

Recent published reviews
No votes

Remove my credit card information from POF. I'm still being changed when I cancelled already.

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No votes

My credit card was stolen and I want a refund of the 4 payments of 67.99 that was taken out of my card before I contact...

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2.7

My account was locked, flagged r whatever because someone claimed incorrectly that I used inappropriate language. My com...

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No votes

It charged me and I didnt want it too. Way too expensive

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POF and Eharmony Products and Services

Most reviewed product and services
  • Pof Account (973 reviews)
  • Pof Profile (367 reviews)
  • Pof Online Dating (169 reviews)
  • Eharmony Subscription (166 reviews)
  • Eharmony Online Dating (96 reviews)
  • Eharmony Account (66 reviews)