PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about POF and Eharmony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

POF
Eharmony

POF and Eharmony Overview

Total reviews
2336
606
Company responses
0
96
Issues resolved
9
1

POF was first mentioned on PissedConsumer on Aug 17, 2008 and since then this brand received 2336 reviews. It is 1730 reviews more than Eharmony received since May 12, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with POF customer support team and Eharmony customer service.

POF and Eharmony Consumer Ratings

Rank
33 out of 232 in Dating and Social Networking category
36 out of 232 in Dating and Social Networking category
Website
20 in category
41 in category
Customer service
38 in category
40 in category
Product or Service Quality
18 in category
40 in category

According to consumer ratings and reviews, POF ranks 3 points higher in the Dating and Social Networking category than Eharmony. People gave POF 2.1 stars for Website criterion in Dating and Social Networking category and it is 76 points higher than the worst rated brand in this category. At the same time, Eharmony was rated 1.7 stars for Website criterion in this category and it is 55 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Eharmony has a higher rating than Eharmony. Regarding Product or Service Quality criterion, consumers gave POF 1.8 stars and it is 81% greater than other in category. Eharmony however was rated 1.4 stars and it is 58% greater than other in category.

POF and Eharmony Rating Details

Website
2.1 (836 reviews)
1.7 (191 reviews)
Reviewer's quote

...The phone numbers to watch out for is 18002016502, that is the one on the website. The call dropped and he called me back from this number, +14375369308. I hope PoF sees this...

Judy C

... they charged me 40 and again this week they charged me $40 even after knowing that i have cancelled my subscription and I no longer wish to be a part of this website...

Zehra P
Customer service
1.4 (832 reviews)
1.4 (188 reviews)
Reviewer's quote

...It tells you to get ahold of customer service, which you cant do! NOT WORTH THE TIME OR HEADACHES!!..

Jennifer W

No feasible matches In nearly 6 months No customer service Match isnt good but way better than this..

Arieanna
Product or Service Quality
1.8 (794 reviews)
1.4 (176 reviews)
Reviewer's quote

...This type of "service" is little more than a cash grab from people who are lured in with the promise of finding "The one". It's an empty promise for that sweet sweet cash they'll take. Then, they'll completely ignore your requests for help getting THEIR broken site to work...

Harald

I do not recommend this service. I sign-up for a trial and was auto billed for an annul fee of $412. 70...

Kaydyn

POF and Eharmony Pros and Cons

Pros
  • Has been good up till now
  • Free
  • Website
  • No pros
  • Profile design
  • Eharmony customer service
Cons
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason
  • You cant cancel subscription or payments
  • Looked for days for a phone number
  • Being ripped off

POF and Eharmony Most Positive Reviews

Top rated reviews
5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

POF and Eharmony Most Critical Reviews

Lowest rated reviews
1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

POF and Eharmony Latest Reviews

Recent published reviews
1

I have had more problems with trying to get on with my passwords ive had three sites and I cant get on any of them becau...

Read all 2336 reviews

He wont let me call

Read all 606 reviews

POF and Eharmony Products and Services

Most reviewed product and services
  • Pof Account (907 reviews)
  • Pof Profile (328 reviews)
  • Pof Online Dating (139 reviews)
  • Eharmony Subscription (134 reviews)
  • Eharmony Online Dating (77 reviews)
  • Eharmony Account (57 reviews)