PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eharmony and POF as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eharmony
POF

Eharmony and POF Overview

Total reviews 967 2975
Company responses 96 0
Issues resolved 2 10

Eharmony and POF Consumer Ratings

Rank
54 out of 258 in Dating and Social Networking category
41 out of 258 in Dating and Social Networking category
Customer service
54 in category
43 in category
Website
56 in category
24 in category
Product or Service Quality
52 in category
28 in category
Privacy and Data Security
42 in category
33 in category

Eharmony and POF Rating Details

Customer service
1.3 (305 reviews)
1.4 (998 reviews)
Reviewer's quote

Read all of the negative reviews, multiply by 10, and thats the way I am feeling right now due to lack of customer service regarding the cost of my subscription. Customer service phone number does not work. When you try to work with your online chat robot you get switched over to a lawyer service...

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POF has NO customer service. POF doesnt respond to ANYTHING..

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Website
1.7 (304 reviews)
2 (987 reviews)
Reviewer's quote

I have also contacted eHarmony numerous times regard the dysfunctionality of their website and app. Both have malfunctioned in ways that I expressed to eHarmony. Responses (when received, though not usually) have included "scripted" how-to information without ever admitting any fault of theirs or...

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I've had an account fir years with POF now they want my phone number!! I cannot use the website now because they want my phone number!! I do not give out my phone number!..

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Product or Service Quality
1.4 (289 reviews)
1.8 (944 reviews)
Reviewer's quote

I want to cancel my subscrition due that I encauntered 2 scams and I don't want to continue having more experiences like this; I'm not satisfyed que the service I believe that is enough. Thank you Liliana..

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...I thought this was free service..

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Privacy and Data Security
1.8 (284 reviews)
1.9 (916 reviews)
Reviewer's quote

Why is my picture and profile still on e-harmony? This is a violation of my rights of privacy!..

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Your stupid text privacy setting locked me out my account. You don't even provide a email service option to get the verification code. This os ***..

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Eharmony and POF Pros and Cons

Pros
  • No pros
  • Easy to join
  • Profile design
  • Has been good up till now
  • Free
  • Up until my account got hacked
Cons
  • Poor customer service
  • You cant cancel subscription or payments
  • Unable to contact
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason

Eharmony and POF Most Positive Reviews

Top rated reviews
5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

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5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

I have found someone and I am really going to let it work

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5

Looozers ;) im glad i got the boot

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Eharmony and POF Most Critical Reviews

Lowest rated reviews
1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

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1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

I signed up for a $150 3 month subscription to eHarmony (their cheapest). I was really careful to check that there was...

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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Eharmony and POF Latest Reviews

Recent published reviews
4

I need to talk to someone because I don't remember my password to my eHarmony account and I know my email but it tells...

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No votes

Why was I removed from my account

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No votes

Im not a pissed customer I just want to cancel my eharmony membership.

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No votes

You just charged PayPal $38 and some change to up date my account I want it closed because I cannot get into it and I...

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Eharmony and POF Products and Services

Most reviewed product and services
  • Eharmony Subscription (166 reviews)
  • Eharmony Online Dating (97 reviews)
  • Eharmony Account (66 reviews)
  • Pof Account (973 reviews)
  • Pof Profile (367 reviews)
  • Pof Online Dating (169 reviews)