PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eharmony and POF as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eharmony
POF

Eharmony and POF Overview

Total reviews
597
2325
Company responses
96
0
Issues resolved
1
9

POF was first mentioned on PissedConsumer on Aug 17, 2008 and since then this brand received 2325 reviews. It is 1728 reviews more than Eharmony received since May 12, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Eharmony customer support team and POF customer service.

Eharmony and POF Consumer Ratings

Rank
37 out of 232 in Dating and Social Networking category
34 out of 232 in Dating and Social Networking category
Website
43 in category
20 in category
Customer service
41 in category
39 in category
Privacy and Data Security
34 in category
30 in category

According to consumer ratings and reviews, POF ranks 3 points higher in the Dating and Social Networking category than Eharmony. People gave Eharmony 1.7 stars for Website criterion in Dating and Social Networking category and it is 53 points higher than the worst rated brand in this category. At the same time, POF was rated 2.1 stars for Website criterion in this category and it is 76 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that POF has a higher rating than POF. Regarding Privacy and Data Security criterion, consumers gave Eharmony 1.8 stars and it is 65% greater than other in category. POF however was rated 1.9 stars and it is 69% greater than other in category.

Eharmony and POF Rating Details

Website
1.7 (189 reviews)
2.1 (833 reviews)
Reviewer's quote

... they charged me 40 and again this week they charged me $40 even after knowing that i have cancelled my subscription and I no longer wish to be a part of this website...

Zehra P

...The phone numbers to watch out for is 18002016502, that is the one on the website. The call dropped and he called me back from this number, +14375369308. I hope PoF sees this...

Judy C
Customer service
1.4 (184 reviews)
1.4 (830 reviews)
Reviewer's quote

No feasible matches In nearly 6 months No customer service Match isnt good but way better than this..

Arieanna

...It tells you to get ahold of customer service, which you cant do! NOT WORTH THE TIME OR HEADACHES!!..

Jennifer W
Privacy and Data Security
1.8 (178 reviews)
1.9 (769 reviews)
Reviewer's quote

...All were later removed but that is a high number and security concern. Additionally this site does not make matches based on any preferences indicated. The site navigation is very antiquated for a search...

Shaniqua

With all the selling off data, just wondering if that is their intent in demanding mobile phone numbers to enable you to continue using their program. Or with having your data hacked. I find this unethical, and will not be giving them my mobile phone number..

PissedConsumer1755891

Eharmony and POF Pros and Cons

Pros
  • No pros
  • Profile design
  • Eharmony customer service
  • Has been good up till now
  • Free
  • Website
Cons
  • You cant cancel subscription or payments
  • Being ripped off
  • Unable to contact
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason

Eharmony and POF Most Positive Reviews

Top rated reviews
5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

Eharmony and POF Most Critical Reviews

Lowest rated reviews
1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

Eharmony and POF Latest Reviews

Recent published reviews

I cant through to your 800 number

Read all 597 reviews

I deleted my account and was charged for the Premium upgrade when my account was deleted, I want a refund.

Read all 2325 reviews

Eharmony and POF Products and Services

Most reviewed product and services
  • Eharmony Subscription (133 reviews)
  • Eharmony Online Dating (76 reviews)
  • Eharmony Account (56 reviews)
  • Pof Account (904 reviews)
  • Pof Profile (327 reviews)
  • Pof Online Dating (138 reviews)