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Okcupid
Eharmony

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Okcupid

Okcupid

1.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 162 TOTAL REVIEWS
Rank
48 out of 237
in Dating and Social Networking category
Rating Details
Website
Customer service
Product or Service Quality
Diversity of Products or Services
Privacy and Data Security
Statistics of Customer Service Calls
  • TOTAL CALLS
    90
  • SUCCESSFUL
    13%
  • AVG CALL DURATION
    01:09
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
55 reviews
1.6
20 reviews
1
16 reviews
Eharmony

Eharmony

Has verified representatives
1.9
  • 1 ISSUES RESOLVED
  • 96 COMPANY RESPONSES
  • 486 TOTAL REVIEWS
Rank
23 out of 237
in Dating and Social Networking category
Rating Details
Website
Customer service
Product or Service Quality
Diversity of Products or Services
Privacy and Data Security
Statistics of Customer Service Calls
  • TOTAL CALLS
    1319
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    02:34
  • ISSUES RESOLVED
    17%
Top Products and Services
1.3
113 reviews
1.6
64 reviews
1.5
50 reviews

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