PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Okcupid and Eharmony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Okcupid
Eharmony

Okcupid and Eharmony Overview

Total reviews 430 1102
Company responses 0 96
Issues resolved 1 4

Okcupid and Eharmony Consumer Ratings

Rank
66 out of 269 in Dating and Social Networking category
73 out of 269 in Dating and Social Networking category
Website
No votes
69 in category
Customer service
No votes
62 in category
Product or Service Quality
No votes
62 in category
Privacy and Data Security
No votes
51 in category

Okcupid and Eharmony Rating Details

Website
No votes
1.6 (352 reviews)
Reviewer's quote

I went through the website to complain about this, still haven't had an answer. Yesterday, my access to okc was suddenly cut off, with no explanation. I was directed to the sms verification page, and when I entered the correct verification code, it simply went back to the verification page...

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Terrible customer service I bought subscription by mistake with PayPal but they told me to go through and suddenly I have a subscription that I cant get out of the April website is discussing with the ugliest people Ive ever seen in my life I want to get off at..

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Customer service
No votes
1.3 (350 reviews)
Reviewer's quote

Couldnt reach customer service for questions on price or free trial offer..

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From a dating site that is supposed to be one of the best, this was a joke! I called in to customer service the day after I signed up to complain and indicated that I did not wish to continue with this site and felt I should receive a refund. Not only was I told that, that couldn't be done but I...

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Product or Service Quality
No votes
1.4 (331 reviews)
Reviewer's quote

...OkCupid has been trying to bill and I do not want the service any more. I need confirmation that the service has been deactivated and that there will be no further attempts to try to bill me. Thank you..

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I have been charged on my card Your service is one of the worst I've ever dealt with. You expect me to pay and I can't even use the service. Now your service is below what you advertised...

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Privacy and Data Security
No votes
1.7 (324 reviews)
Reviewer's quote

...They even blocked my IP address so I have to use my data or someone elses WiFi to use it. I have created a few more accounts and they leave me on for awhile and then delete me. Ive messaged them constant times to ask why and they wont tell me because its sensitive information...

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Why is my picture and profile still on e-harmony? This is a violation of my rights of privacy!..

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Okcupid and Eharmony Pros and Cons

Pros
  • Matching personality inventory
  • Online dating
  • No pros
  • No pros
  • Easy to join
  • Eharmony contact
Cons
  • Being made to feel used and scammed
  • Lack of customer support
  • Full of scammers
  • Poor customer service
  • You cant cancel subscription or payments
  • Fail to do what they claim they do

Okcupid and Eharmony Most Positive Reviews

Top rated reviews
5

It works,had two chicks,but current one blocked my phone number,sounds like a scam to me she probably waited to ask for...

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5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

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5

I subscribed more than once and my iTunes was used for the payment and it not fair.

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5

I have found someone and I am really going to let it work

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Okcupid and Eharmony Most Critical Reviews

Lowest rated reviews
1

I have had my profile deleted after I paid for the "A" list. I have tried to contact customer service, with no results....

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1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

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1

Access the site through your cel phone when it's on your cel phone network...not your wifi and you can create a new...

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1

I signed up for a $150 3 month subscription to eHarmony (their cheapest). I was really careful to check that there was...

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Okcupid and Eharmony Latest Reviews

Recent published reviews
No votes

I have not been on this site in ages but today I looked at my profile and noticed that my birthdate is incorrect, as is...

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1

When I joined e-harmony I was under the impression that there would be more than a handful of possible individuals to...

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No votes

You are supposed to be a free site& you are not. I am a lonely widow of 72& cant keep paying money to find my...

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No votes

I tried making an account then I downloaded the app to use instead but I forgot my log in details and I subscribe as...

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Okcupid and Eharmony Products and Services

Most reviewed product and services
  • Okcupid Online Dating (40 reviews)
  • Okcupid Profile (28 reviews)
  • Okcupid Subscription (19 reviews)
  • Eharmony Subscription (174 reviews)
  • Eharmony Online Dating (100 reviews)
  • Eharmony Membership (62 reviews)