PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Okcupid and Eharmony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Okcupid
Eharmony

Okcupid and Eharmony Overview

Total reviews
315
869
Company responses
0
96
Issues resolved
1
2

Okcupid and Eharmony Consumer Ratings

Rank
62 out of 242 in Dating and Social Networking category
50 out of 242 in Dating and Social Networking category
Website
48 in category
54 in category
Customer service
61 in category
46 in category
Product or Service Quality
51 in category
52 in category
Diversity of Products or Services
44 in category
45 in category

Okcupid and Eharmony Rating Details

Website
1.7 (87 reviews)
1.7 (261 reviews)
Reviewer's quote

...This is twice now that I've attempted to subscribe my money gets taken out of my bank account but I don't receive what I pay for I refuse to subscribe to a website that tricks you into spending your money that doesn't give you the services you pay for I'm done trying to contact the company with no...

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I joined the website and they wanted me to pay $144 and three payments each. The website is full of nothing but scams. Ive already been contacted by four ladies that are not real and trying to rip me off of money and or something else...

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Customer service
1.2 (81 reviews)
1.3 (257 reviews)
Reviewer's quote

...Not customer service..

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Trying to contact customer service to cancel account..

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Product or Service Quality
1.4 (74 reviews)
1.4 (239 reviews)
Reviewer's quote

...I am trying to cancel my account and receive a pro-rated credit but cannot find a current customer service number. Have tried cancelling online with no success..

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...This is a garbage app with garbage customer service. They don't list any phone numbers on their site and they make it very difficult for people to cancel. You think you've cancelled, and then you wake up to a $598...

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Diversity of Products or Services
1.5 (71 reviews)
1.5 (220 reviews)
Reviewer's quote

...I believe they either just get rid of the free members who do not buy their paid services, or discriminate the men on their site because there are much more men than women..

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...Now that you have these ridiculous memberships I can no longer afford your services since I am a retired teacher and have to watch my money very closely. I have no choice but to join Match. com since they are intelligent enough to realize that most people cant put out 200-300 dollars at a time...

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Okcupid and Eharmony Pros and Cons

Pros
  • Matching personality inventory
  • No pros
  • Online dating
  • No pros
  • Profile design
  • Easy to join
Cons
  • Being made to feel used and scammed
  • Lack of customer support
  • Full of scammers
  • Unable to contact
  • Being ripped off
  • Bad service

Okcupid and Eharmony Most Positive Reviews

Top rated reviews
5

It works,had two chicks,but current one blocked my phone number,sounds like a scam to me she probably waited to ask for...

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5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

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5

I subscribed more than once and my iTunes was used for the payment and it not fair.

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5

I have found someone and I am really going to let it work

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Okcupid and Eharmony Most Critical Reviews

Lowest rated reviews
1

I have had my profile deleted after I paid for the "A" list. I have tried to contact customer service, with no results....

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1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

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1

Access the site through your cel phone when it's on your cel phone network...not your wifi and you can create a new...

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1

I signed up for a $150 3 month subscription to eHarmony (their cheapest). I was really careful to check that there was...

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Okcupid and Eharmony Latest Reviews

Recent published reviews
1

I had banded for no reason at all

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No votes

I need to change the state I live in

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1.8

Pissed haven't heard anything yet.

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1

I signed up for the free month and they charged my bank account $267 on the first night night

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Okcupid and Eharmony Products and Services

Most reviewed product and services
  • Okcupid Account (79 reviews)
  • Okcupid Online Dating (35 reviews)
  • Okcupid Profile (23 reviews)
  • Eharmony Subscription (157 reviews)
  • Eharmony Online Dating (94 reviews)
  • Eharmony Account (65 reviews)