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Eharmony
Okcupid

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Eharmony

Eharmony

Has verified representatives
1.9
  • 1 ISSUES RESOLVED
  • 96 COMPANY RESPONSES
  • 484 TOTAL REVIEWS
Rank
22 out of 237
in Dating and Social Networking category
Rating Details
Website
Privacy and Data Security
Customer service
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    1317
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    02:34
  • ISSUES RESOLVED
    17%
Top Products and Services
1.3
112 reviews
1.6
64 reviews
1.5
50 reviews
Okcupid

Okcupid

1.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 161 TOTAL REVIEWS
Rank
48 out of 237
in Dating and Social Networking category
Rating Details
Website
Privacy and Data Security
Customer service
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    87
  • SUCCESSFUL
    14%
  • AVG CALL DURATION
    01:09
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
54 reviews
1.6
20 reviews
1
16 reviews

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