PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eharmony and Okcupid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eharmony
Okcupid

Eharmony and Okcupid Overview

Total reviews
547
186
Company responses
96
0
Issues resolved
1
0

Eharmony was first mentioned on PissedConsumer on May 12, 2008 and since then this brand received 547 reviews. It is 361 reviews more than Okcupid received since Feb 2, 2011.

Eharmony and Okcupid Consumer Ratings

Rank
34 out of 239 in Dating and Social Networking category
51 out of 239 in Dating and Social Networking category
Website
38 in category
37 in category
Privacy and Data Security
32 in category
37 in category
Customer service
36 in category
48 in category

According to consumer ratings and reviews, Eharmony ranks 17 points higher in the Dating and Social Networking category than Okcupid. People gave Eharmony 1.7 stars for Website criterion in Dating and Social Networking category and it is 54 points higher than the worst rated brand in this category. At the same time, Okcupid was rated 1.8 stars for Website criterion in this category and it is 55 points higher than the worst rated brand in this category. If we look at Privacy and Data Security criterion, than we see that Eharmony has a higher rating than Okcupid. Regarding Customer service criterion, consumers gave Eharmony 1.4 stars and it is 61% greater than other in category. Okcupid however was rated 1.2 stars and it is 51% worse than other in category.

Eharmony and Okcupid Rating Details

Website
1.7 (176 reviews)
1.8 (60 reviews)
Reviewer's quote

...ALL CHANGED WHEN THEY CHANGED TO HAVING THAT GIRL IN RED TOP, THEN MAN IN WHITE TOP FLOATING ACROSS THE SCREEN AS INTRODUCTION TO THEIR WEBSITE...

Cheryl S

...This is twice now that I've attempted to subscribe my money gets taken out of my bank account but I don't receive what I pay for I refuse to subscribe to a website that tricks you into spending your money that doesn't give you the services you pay for I'm done trying to contact the company with no...

David M
Privacy and Data Security
1.9 (170 reviews)
1.7 (48 reviews)
Reviewer's quote

Try to cancel over the phone. I have wasted 2 hours trying to find a number that works, no joy so far!

PissedConsumer1724513

I've been banned for my support of God, country and religious beliefs

PissedConsumer1631468
Customer service
1.4 (168 reviews)
1.2 (53 reviews)
Reviewer's quote

...Got in from other IPad now but my profile has been changd and I couldn't find a phone number for Customer service to get my money back. The numbers listed above and on internet all have been disconnected. Any other company with their behaviour would be considered a scam...

Janet I

...I am trying to cancel my account and receive a pro-rated credit but cannot find a current customer service number. Have tried cancelling online with no success..

Braxtyn

Eharmony and Okcupid Pros and Cons

Pros
  • No pros
  • Profile design
  • Matching process
  • Matching personality inventory
  • Website colors
  • Variety
Cons
  • Being ripped off
  • You cant cancel subscription or payments
  • Auto renewal does not turn off
  • Worst site ever plus zero customer service
  • Tricked me
  • Lack of customer support

Eharmony and Okcupid Most Positive Reviews

Top rated reviews
5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

5

It works,had two chicks,but current one blocked my phone number,sounds like a scam to me she probably waited to ask for...

Eharmony and Okcupid Most Critical Reviews

Lowest rated reviews
1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

1

I have had my profile deleted after I paid for the "A" list. I have tried to contact customer service, with no results....

Eharmony and Okcupid Latest Reviews

Recent published reviews

I pick the wrong package! Contact me at 2173704374! Thanks!

Read all 547 reviews
1

Was on this site many years ago but now find it very difficult to use. I am trying to cancel my account and receive a...

Read all 186 reviews

Eharmony and Okcupid Products and Services

Most reviewed product and services
  • Eharmony Subscription (124 reviews)
  • Eharmony Online Dating (69 reviews)
  • Eharmony Account (54 reviews)
  • Okcupid Account (58 reviews)
  • Okcupid Profile (21 reviews)
  • Okcupid Online Dating (20 reviews)