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Eharmony

Media
Has verified representatives
  • 1 ISSUES RESOLVED
  • 63 COMPANY RESPONSES
  • 384 TOTAL REVIEWS
  • $34.5K CLAIMED LOSSES
  • $338 AVERAGE LOSS
1.8
Website
Privacy and Data Security
Customer service
Diversity of Products or Services
  • Profile design 3
  • Easy to use website 2
  • Website lay-out 1
  • Matching process 1
  • Local matches in 1st month 1

Customers don't like

  • Acted like it was all my fault4
  • Service3
  • Send matches that are not matches3
  • Fail to do what they claim they do3
  • Being ripped off3
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Meetup

Dating and Social Networking
  • 0 ISSUES RESOLVED
  • 141 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $189 AVERAGE LOSS
1.8
Website
Privacy and Data Security
Customer service
Diversity of Products or Services
  • Variety of groups 2
  • Old application was very superior in many ways 2
  • Website before the latest new design 1
  • Web site books 1
  • Used to like the diversity off groups 1

Customers don't like

  • Pretending that new features or site look were a benefit4
  • New website3
  • Lousy customer service3
  • Hostile environment3
  • Being abandoned and left behind3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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