PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Match and Eharmony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Match
Eharmony

Match and Eharmony Overview

Total reviews
200
543
Company responses
0
96
Issues resolved
0
1

Eharmony was first mentioned on PissedConsumer on May 12, 2008 and since then this brand received 543 reviews. It is 343 reviews more than Match received since Oct 28, 2007.

Match and Eharmony Consumer Ratings

Rank
58 out of 239 in Dating and Social Networking category
34 out of 239 in Dating and Social Networking category
Customer service
44 in category
37 in category
Website
41 in category
38 in category
Privacy and Data Security
43 in category
32 in category

According to consumer ratings and reviews, Eharmony ranks 24 points higher in the Dating and Social Networking category than Match. People gave Match 1.2 stars for Customer service criterion in Dating and Social Networking category and it is 52 points higher than the worst rated brand in this category. At the same time, Eharmony was rated 1.4 stars for Customer service criterion in this category and it is 59 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Eharmony has a higher rating than Eharmony. Regarding Privacy and Data Security criterion, consumers gave Match 1.5 stars and it is 55% greater than other in category. Eharmony however was rated 1.9 stars and it is 67% greater than other in category.

Match and Eharmony Rating Details

Customer service
1.2 (83 reviews)
1.4 (167 reviews)
Reviewer's quote

the number shows in the site is not working

Steven

...Got in from other IPad now but my profile has been changd and I couldn't find a phone number for Customer service to get my money back. The numbers listed above and on internet all have been disconnected. Any other company with their behaviour would be considered a scam...

Janet I
Website
1.7 (73 reviews)
1.7 (175 reviews)
Reviewer's quote

...I'm sure it is useful as a hub to meet new people, but for that, one might as well go on any other website to meet new groups of people. Match. com seems to feed on fraudulent credit card charges and no accountability...

PissedConsumer1221764

...ALL CHANGED WHEN THEY CHANGED TO HAVING THAT GIRL IN RED TOP, THEN MAN IN WHITE TOP FLOATING ACROSS THE SCREEN AS INTRODUCTION TO THEIR WEBSITE...

Cheryl S
Privacy and Data Security
1.5 (71 reviews)
1.9 (169 reviews)
Reviewer's quote

Site is down...always sluggish if it is on...always changes my location so I get people from all over the world liking me

Tydus

Try to cancel over the phone. I have wasted 2 hours trying to find a number that works, no joy so far!

PissedConsumer1724513

Match and Eharmony Pros and Cons

Pros
  • Horrendous
  • What was promised
  • Simplicity of website
  • No pros
  • Profile design
  • Matching process
Cons
  • Customer service
  • Being charged without permission
  • Especially no refund
  • Being ripped off
  • You cant cancel subscription or payments
  • Auto renewal does not turn off

Match and Eharmony Most Positive Reviews

Top rated reviews
5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

Match and Eharmony Most Critical Reviews

Lowest rated reviews
1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

Match and Eharmony Latest Reviews

Recent published reviews
1.9

the number shows in the site is not working

Read all 200 reviews
1

I cancelled and yet my card is still being charged...Large percentage of fake people and frauds or mental health...

Read all 543 reviews

Match and Eharmony Products and Services

Most reviewed product and services
  • Match Membership (47 reviews)
  • Match Subscription (36 reviews)
  • Match Account (33 reviews)
  • Eharmony Subscription (123 reviews)
  • Eharmony Online Dating (69 reviews)
  • Eharmony Account (54 reviews)