PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Match and Eharmony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Match
Eharmony

Match and Eharmony Overview

Total reviews 546 1020
Company responses 0 96
Issues resolved 0 3

Match and Eharmony Consumer Ratings

Rank
54 out of 262 in Dating and Social Networking category
55 out of 262 in Dating and Social Networking category
Customer service
32 in category
No votes
Website
41 in category
No votes
Diversity of Products or Services
48 in category
No votes
Privacy and Data Security
40 in category
No votes

Match and Eharmony Rating Details

Customer service
1.6 (189 reviews)
No votes
Reviewer's quote

This is very poor customer service. I am unable to sign into my account and there is no one to help me. I want to cancel my account..

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...There is no way to call and to talk to Customer Service period this is scam, I want a refund immediately, but its impossible to reach them by phone Kristina Karpovich..

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Website
1.8 (171 reviews)
No votes
Reviewer's quote

Cancelled a one year membership within hours on website. I HAD BUYERS REGRETDUE TOO COST Got a text FROM MATCH about 5days or more stating I get no refund due to past the cancellation period. I CX BEFORE THEV5 DAYS If they would check there email I asked to cx immediate...

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On the better business bureau website there is almost a complaint everyday of the month of September. Im writing this review so that someone else can have a heads up of whats to come . I would recommend blocking them with your bank or getting a new card because you will be billed even if you end...

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Diversity of Products or Services
1.5 (163 reviews)
No votes
Reviewer's quote

...then your site wants to charge for "boost" your profile ?? Why?? We pay to put a public profile, not to bust it out in the site for more money and so in all services that your company y invented to charge more ....

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...Now that you have these ridiculous memberships I can no longer afford your services since I am a retired teacher and have to watch my money very closely. I have no choice but to join Match. com since they are intelligent enough to realize that most people cant put out 200-300 dollars at a time...

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Privacy and Data Security
1.8 (162 reviews)
No votes
Reviewer's quote

...com does not have 2 step authentication for their data in the grossest possible way. I have NEVER had a match. com account...

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Why is my picture and profile still on e-harmony? This is a violation of my rights of privacy!..

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Match and Eharmony Pros and Cons

Pros
  • Horrendous
  • Fake profiles
  • What was promised
  • No pros
  • Easy to join
  • Eharmony contact
Cons
  • Customer service
  • Being charged without permission
  • Unethical billing practices
  • Poor customer service
  • You cant cancel subscription or payments
  • Bad service

Match and Eharmony Most Positive Reviews

Top rated reviews
5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

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5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

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5

I am HAPPY to announce that I have found my partner on Match, he lives in Edmonds, Washington he’s an Alaskan Fishing Ca...

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5

I have found someone and I am really going to let it work

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Match and Eharmony Most Critical Reviews

Lowest rated reviews
1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

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1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

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1

1. Signed up for match.com and went thru their sign up process. So far so good.
2. They charged my paypal acct $77
3....

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1

I signed up for a $150 3 month subscription to eHarmony (their cheapest). I was really careful to check that there was...

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Match and Eharmony Latest Reviews

Recent published reviews
1

Automatically charged outrageous rates for membership

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2.6

Please quit sending me repeated emails to join! I did already! So far, this site seems to lead me all over! I couldnt...

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2.8

I do not like this site. There arent any preference selections for specific (more) interest

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No votes

I continue to get these emails! Why? I joined to use this thinking it would be easy. Too many problems so far. I may...

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Match and Eharmony Products and Services

Most reviewed product and services
  • Match Membership (93 reviews)
  • Match Subscription (55 reviews)
  • Match Online Dating (40 reviews)
  • Eharmony Subscription (167 reviews)
  • Eharmony Online Dating (100 reviews)
  • Eharmony Membership (55 reviews)