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Match

Dating and Social Networking
  • 0 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $29.9K CLAIMED LOSSES
  • $405 AVERAGE LOSS
1.3
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Horrendous 6
  • What was promised 1
  • Simplicity of website 1

Customers don't like

  • Customer service7
  • Being charged without permission6
  • Especially no refund5
  • Unclear policy4
  • Fake profile winks and likes3
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Eharmony

Dating and Social Networking
Has verified representatives
  • 1 ISSUES RESOLVED
  • 65 COMPANY RESPONSES
  • 390 TOTAL REVIEWS
  • $34.5K CLAIMED LOSSES
  • $338 AVERAGE LOSS
1.7
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Profile design 3
  • Easy to use website 2
  • Website lay-out 1
  • Matching process 1
  • Local matches in 1st month 1

Customers don't like

  • Acted like it was all my fault4
  • Service3
  • Send matches that are not matches3
  • Fail to do what they claim they do3
  • Being ripped off3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1489240

Both equally as bad. Quality of women on both is pathetic.

e-harmony claims to use "psychological profiling" to match you up. The matches are no better than match.com. Both of them will take you off their site for violating their "terms of service" if you write anything that a member doesn't like and files a complaint.

They will keep your membership fee on top of it. Both are a Rip-Off.