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Eharmony

Media
  • 1 ISSUES RESOLVED
  • 281 TOTAL REVIEWS
  • $34.1K CLAIMED LOSSES
  • $348 AVERAGE LOSS
1.4
Privacy and Data Security
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • None 3
  • Profile design 3
  • Easy to use website 2
  • Matching process 1
  • Website lay-out 1

Customers don't like

  • Acted like it was all my fault4
  • Auto renewal does not turn off3
  • Fail to do what they claim they do3
  • Send matches that are not matches3
  • Service3
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Match

Media
  • 0 ISSUES RESOLVED
  • 157 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $426 AVERAGE LOSS
1.3
Privacy and Data Security
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Horrendous 5
  • Simplicity of website 1
  • What was promised 1

Customers don't like

  • Being charged without permission6
  • Especially no refund5
  • Unclear policy4
  • Customer service3
  • Fake profile winks and likes3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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