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Eharmony

Media
Has verified representatives
  • 1 ISSUES RESOLVED
  • 14 COMPANY RESPONSES
  • 320 TOTAL REVIEWS
  • $34.5K CLAIMED LOSSES
  • $342 AVERAGE LOSS
1.6
Website
Privacy and Data Security
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Profile design 4
  • Easy to use website 4
  • Website lay-out 3
  • Matching process 3
  • Eharmony customer service 2

Customers don't like

  • Acted like it was all my fault5
  • Service4
  • Send matches that are not matches4
  • Fail to do what they claim they do4
  • Auto renewal does not turn off4
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Match

Media
  • 0 ISSUES RESOLVED
  • 163 TOTAL REVIEWS
  • $29.6K CLAIMED LOSSES
  • $417 AVERAGE LOSS
1.3
Website
Privacy and Data Security
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Horrendous 6
  • What was promised 1
  • Simplicity of website 1

Customers don't like

  • Customer service7
  • Being charged without permission6
  • Especially no refund5
  • Unclear policy4
  • Match3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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