PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eharmony and Match as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eharmony
Match

Eharmony and Match Overview

Total reviews
544
202
Company responses
96
0
Issues resolved
1
0

Eharmony was first mentioned on PissedConsumer on May 12, 2008 and since then this brand received 544 reviews. It is 342 reviews more than Match received since Oct 28, 2007.

Eharmony and Match Consumer Ratings

Rank
34 out of 239 in Dating and Social Networking category
58 out of 239 in Dating and Social Networking category
Website
38 in category
41 in category
Privacy and Data Security
32 in category
43 in category
Customer service
37 in category
44 in category

According to consumer ratings and reviews, Eharmony ranks 24 points higher in the Dating and Social Networking category than Match. People gave Eharmony 1.7 stars for Website criterion in Dating and Social Networking category and it is 53 points higher than the worst rated brand in this category. At the same time, Match was rated 1.7 stars for Website criterion in this category and it is 50 points higher than the worst rated brand in this category. If we look at Privacy and Data Security criterion, than we see that Eharmony has a higher rating than Match. Regarding Customer service criterion, consumers gave Eharmony 1.4 stars and it is 59% greater than other in category. Match however was rated 1.2 stars and it is 52% greater than other in category.

Eharmony and Match Rating Details

Website
1.7 (176 reviews)
1.7 (74 reviews)
Reviewer's quote

...ALL CHANGED WHEN THEY CHANGED TO HAVING THAT GIRL IN RED TOP, THEN MAN IN WHITE TOP FLOATING ACROSS THE SCREEN AS INTRODUCTION TO THEIR WEBSITE...

Cheryl S

...I'm sure it is useful as a hub to meet new people, but for that, one might as well go on any other website to meet new groups of people. Match. com seems to feed on fraudulent credit card charges and no accountability...

PissedConsumer1221764
Privacy and Data Security
1.9 (170 reviews)
1.5 (72 reviews)
Reviewer's quote

Try to cancel over the phone. I have wasted 2 hours trying to find a number that works, no joy so far!

PissedConsumer1724513

Site is down...always sluggish if it is on...always changes my location so I get people from all over the world liking me

Tydus
Customer service
1.4 (168 reviews)
1.2 (83 reviews)
Reviewer's quote

...Got in from other IPad now but my profile has been changd and I couldn't find a phone number for Customer service to get my money back. The numbers listed above and on internet all have been disconnected. Any other company with their behaviour would be considered a scam...

Janet I

the number shows in the site is not working

Steven

Eharmony and Match Pros and Cons

Pros
  • No pros
  • Profile design
  • Matching process
  • Horrendous
  • What was promised
  • Simplicity of website
Cons
  • Being ripped off
  • You cant cancel subscription or payments
  • Auto renewal does not turn off
  • Customer service
  • Being charged without permission
  • Especially no refund

Eharmony and Match Most Positive Reviews

Top rated reviews
5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

Eharmony and Match Most Critical Reviews

Lowest rated reviews
1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

Eharmony and Match Latest Reviews

Recent published reviews
1

TOTAL scam E Harmony - none of their number is working numbers!!!!!!!!

Read all 544 reviews

Someone access my account and I am pissed I did not authorize that and I would like the money put back into my account

Read all 202 reviews

Eharmony and Match Products and Services

Most reviewed product and services
  • Eharmony Subscription (124 reviews)
  • Eharmony Online Dating (69 reviews)
  • Eharmony Account (54 reviews)
  • Match Membership (47 reviews)
  • Match Subscription (36 reviews)
  • Match Account (33 reviews)