PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eharmony and Match as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eharmony
Match

Eharmony and Match Overview

Total reviews
794
341
Company responses
96
0
Issues resolved
2
0

Eharmony and Match Consumer Ratings

Rank
44 out of 233 in Dating and Social Networking category
63 out of 233 in Dating and Social Networking category
Website
45 in category
44 in category
Customer service
40 in category
35 in category
Product or Service Quality
42 in category
43 in category
Privacy and Data Security
33 in category
40 in category

Eharmony and Match Rating Details

Website
1.7 (242 reviews)
1.7 (109 reviews)
Reviewer's quote

I joined the website and they wanted me to pay $144 and three payments each. The website is full of nothing but scams. Ive already been contacted by four ladies that are not real and trying to rip me off of money and or something else...

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I met 3 men on their website and so far all 3 are Romance Scammers with stolen pictures from other mens Facebook pages. It is heartbreaking when you converse with someone for over 2 months only to find out they are not who you think they are..

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Customer service
1.3 (238 reviews)
1.4 (125 reviews)
Reviewer's quote

...Customer service numbers suck. Nobody will answer..

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...I was told by customer service that I never officially deactivated my account, which is completely incorrect. Unless you want a dating site profile that you can NEVER get rid of, I would suggest using Bumble (where I met my partner!) instead..

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Product or Service Quality
1.4 (225 reviews)
1.4 (108 reviews)
Reviewer's quote

...Very satisfied with their service..

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...This is certainly not a site Or you could meet high-quality people. What a mistake, and once they have your money for three months they are not about to give any of it back. Pretty sad..

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Privacy and Data Security
1.8 (225 reviews)
1.6 (109 reviews)
Reviewer's quote

Why is my picture and profile still on e-harmony? This is a violation of my rights of privacy!..

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...com does not have 2 step authentication for their data in the grossest possible way. I have NEVER had a match. com account...

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Eharmony and Match Pros and Cons

Pros
  • No pros
  • Easy to join
  • Profile design
  • Horrendous
  • Dating
  • Nice girls
Cons
  • Unable to contact
  • You cant cancel subscription or payments
  • You cannot contact e-harmony
  • Customer service
  • Being charged without permission
  • Fake profile winks and likes

Eharmony and Match Most Positive Reviews

Top rated reviews
5

I signed up for three month subscription to this site. Right from the beginning, when I entered in my details it...

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5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

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5

I have found someone and I am really going to let it work

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5

I am HAPPY to announce that I have found my partner on Match, he lives in Edmonds, Washington he’s an Alaskan Fishing Ca...

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Eharmony and Match Most Critical Reviews

Lowest rated reviews
1

Ok as a former subscriber let me explain what the problem is with that site and what you can do to avoid the headaches....

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1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

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1

I signed up for a $150 3 month subscription to eHarmony (their cheapest). I was really careful to check that there was...

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1

1. Signed up for match.com and went thru their sign up process. So far so good.
2. They charged my paypal acct $77
3....

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Eharmony and Match Latest Reviews

Recent published reviews
1

Continuing charge of 63.49$ 1/31/2020 Bruce J White pH 864 241 8241

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4.2

My account why has it been cancelled?

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No votes

I need someone to call me asap

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No votes

My subscription was renewed today May 22nd, but I thought I canceled it before it was supposed to be renewed, but it...

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Eharmony and Match Products and Services

Most reviewed product and services
  • Eharmony Subscription (152 reviews)
  • Eharmony Online Dating (91 reviews)
  • Eharmony Account (65 reviews)
  • Match Membership (76 reviews)
  • Match Account (56 reviews)
  • Match Subscription (50 reviews)