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Eharmony

Media
  • 1 ISSUES RESOLVED
  • 252 TOTAL REVIEWS
  • $32.6K CLAIMED LOSSES
  • $362 AVERAGE LOSS
1.4
Privacy and Data Security
Website
Customer service
Diversity of Products or Services
Staff
  • Profile design 3
  • Easy to use website 2
  • None 2
  • Local matches in 1st month 1
  • Website lay-out 1

Customers don't like

  • Fail to do what they claim they do8
  • Refuses to give me a refund6
  • Being ripped off5
  • Your service5
  • Send too few matches4
Delete
  • 0 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.3
Privacy and Data Security
Website
Customer service
Diversity of Products or Services
Staff
  • Idea of meeting publicly 6
  • Initial sales rep was very good at her job 2
  • People on the phone seem nice 2
  • People othe phone are nice 2
  • Sales rep 1

Customers don't like

  • Did not meet my criteria9
  • Fraudulent aspect8
  • Really poor service8
  • Unkept promises8
  • Misrepresentation7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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