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Eharmony

Media
  • 1 ISSUES RESOLVED
  • 267 TOTAL REVIEWS
  • $33.5K CLAIMED LOSSES
  • $356 AVERAGE LOSS
1.4
Privacy and Data Security
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Profile design 3
  • Easy to use website 2
  • None 2
  • Local matches in 1st month 1
  • Website lay-out 1

Customers don't like

  • Acted like it was all my fault4
  • Auto renewal does not turn off3
  • Fail to do what they claim they do3
  • Send matches that are not matches3
  • Service3
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  • 0 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.3
Privacy and Data Security
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Idea of meeting publicly 6
  • Initial sales rep was very good at her job 2
  • People on the phone seem nice 2
  • People othe phone are nice 2
  • Sales rep 1

Customers don't like

  • Did not meet my criteria7
  • Really poor service6
  • Unkept promises5
  • Misrepresentation4
  • Patronizing4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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