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Eharmony

Media
Has verified representatives
  • 1 ISSUES RESOLVED
  • 14 COMPANY RESPONSES
  • 322 TOTAL REVIEWS
  • $34.5K CLAIMED LOSSES
  • $342 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
  • Profile design 4
  • Easy to use website 4
  • Website lay-out 3
  • Matching process 3
  • Eharmony customer service 3

Customers don't like

  • Acted like it was all my fault5
  • Service4
  • Send matches that are not matches4
  • Fail to do what they claim they do4
  • Auto renewal does not turn off4
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Instant Checkmate

Telecommunications
  • 8 ISSUES RESOLVED
  • 351 TOTAL REVIEWS
  • $12.8K CLAIMED LOSSES
  • $82 AVERAGE LOSS
3.4
Website
Customer service
Diversity of Products or Services
  • Idea 8
  • Website was usable 4
  • Miss lead information 2
  • Cheerful customer service 2
  • Accessibility 2

Customers don't like

  • Customer service14
  • Lousy search results10
  • Inaccuracy of information10
  • False advertising9
  • Cost5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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