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Eharmony

Media
  • 1 ISSUES RESOLVED
  • 284 TOTAL REVIEWS
  • $34.1K CLAIMED LOSSES
  • $348 AVERAGE LOSS
1.4
Website
Customer service
Diversity of Products or Services
  • None 3
  • Profile design 3
  • Easy to use website 2
  • Matching process 1
  • Website lay-out 1

Customers don't like

  • Acted like it was all my fault4
  • Auto renewal does not turn off3
  • Fail to do what they claim they do3
  • Send matches that are not matches3
  • Service3
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Instant Checkmate

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 346 COMPANY RESPONSES
  • 348 TOTAL REVIEWS
3.4
Website
Customer service
Diversity of Products or Services
  • Idea 8
  • Website was usable 4
  • Accessibility 2
  • Miss lead information 2
  • Cheerful customer service 2

Customers don't like

  • Inaccuracy of information10
  • Lousy search results10
  • False advertising9
  • Customer service7
  • Cost5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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