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Eharmony

Media
Has verified representatives
  • 1 ISSUES RESOLVED
  • 60 COMPANY RESPONSES
  • 370 TOTAL REVIEWS
  • $34.5K CLAIMED LOSSES
  • $338 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Billing Practices
  • Profile design 3
  • Easy to use website 2
  • Website lay-out 1
  • Matching process 1
  • Local matches in 1st month 1

Customers don't like

  • Acted like it was all my fault4
  • Service3
  • Send matches that are not matches3
  • Fail to do what they claim they do3
  • Being ripped off3
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Instant Checkmate

Telecommunications
  • 8 ISSUES RESOLVED
  • 354 TOTAL REVIEWS
  • $12.8K CLAIMED LOSSES
  • $82 AVERAGE LOSS
3.3
Website
Customer service
Diversity of Products or Services
Billing Practices
  • Idea 8
  • Website was usable 4
  • Miss lead information 2
  • Cheerful customer service 2
  • Accessibility 2

Customers don't like

  • Customer service13
  • Lousy search results10
  • Inaccuracy of information10
  • False advertising9
  • Cost5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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