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Eharmony

Media
  • 1 ISSUES RESOLVED
  • 253 TOTAL REVIEWS
  • $32.6K CLAIMED LOSSES
  • $362 AVERAGE LOSS
1.4
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Profile design 3
  • Easy to use website 2
  • None 2
  • Local matches in 1st month 1
  • Website lay-out 1

Customers don't like

  • Fail to do what they claim they do8
  • Refuses to give me a refund6
  • Being ripped off5
  • Your service5
  • Send too few matches4
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Instant Checkmate

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 342 COMPANY RESPONSES
  • 344 TOTAL REVIEWS
3.5
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Idea 8
  • Website was usable 4
  • Accessibility 2
  • Miss lead information 2
  • Cheerful customer service 2

Customers don't like

  • False advertising25
  • Inaccuracy of information19
  • Cost16
  • Lousy search results16
  • Customer service12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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