Start a new comparison
Delete

Eharmony

Media
  • 1 ISSUES RESOLVED
  • 284 TOTAL REVIEWS
  • $34.1K CLAIMED LOSSES
  • $348 AVERAGE LOSS
1.4
Privacy and Data Security
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • None 3
  • Profile design 3
  • Easy to use website 2
  • Matching process 1
  • Website lay-out 1

Customers don't like

  • Acted like it was all my fault4
  • Auto renewal does not turn off3
  • Fail to do what they claim they do3
  • Send matches that are not matches3
  • Service3
Delete

Facebook

Media
  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $49.5K AVERAGE LOSS
1.7
Privacy and Data Security
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Everyone else is on there because it is free 1
  • In general 1
  • It until this new security policy 1
  • One gal tried to help but they cut her off 1
  • That is all 1

Customers don't like

  • Unconscionable requests2
  • Documentation stinks on how to use their system1
  • Will not use phones1
  • Extorsion methods1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel