Egumball vs Time Warner Cable

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Egumball

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 26 COMPANY RESPONSES
  • 88 TOTAL REVIEWS
3.1
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Customer service
  • Sales pitch 2
  • Promises 1

Customers don't like

  • No results3
  • Reps are argumentative when i try to get them off the phone1
  • Reps keep hararssing me on the phone all day every weekday1
  • This is a scam company1
  • Will not take no for an answer when i say im not interested1

Products by Egumball

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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1438 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Customer service
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Customer service13

Products by Time Warner Cable

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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