PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about eGifter and Gift Card Mall as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

eGifter
Gift Card Mall

eGifter and Gift Card Mall Overview

Total reviews 69 11
Company responses 31 0
Issues resolved 1 0

eGifter and Gift Card Mall Consumer Ratings

Rank
10 out of 193 in Gift Cards, Rewards and Cashbacks category
62 out of 193 in Gift Cards, Rewards and Cashbacks category
Customer service
18 in category
29 in category
Website
19 in category
42 in category
Reliability
13 in category
41 in category
Product or Service Quality
12 in category
78 in category

eGifter and Gift Card Mall Rating Details

Customer service
1.9 (34 reviews)
1.5 (6 reviews)
Reviewer's quote

...Customer service # does not allow you to talk to someone in person, only to leave a message or to put in a ticket through their website. How awkward it would have been if this gift card was a gift for someone, it would not have worked for them!!!! ..

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I have no way of accessing my funds without getting into contact with customer service person but its literally impossible to get ahold of a person..

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Website
2.3 (32 reviews)
1.7 (6 reviews)
Reviewer's quote

...So I decided to come back to the website and get another $10 PlayStation network card. Then I went on the website and it said that the order went through. I want to go check my email and it said that the order was canceled and it didn't go through but order took my money...

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I purchased and received an E-Gift Card and when I went to use it on the store website, it was rejected with the message "Gift card PIN number was invalid". The Gift Card Mall customer service representatives I spoke to are imbeciles and don't listen to the information you give them. They can not...

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Reliability
2.1 (29 reviews)
1.2 (5 reviews)
Reviewer's quote

My eGifter account was hacked. The fraudsters managed to purchase more than 8,000 USD eGifts purchases in the same day. I reported the *** in less than 24 hours than occurred and asked to the eGifter representative to cancel the orders, invalidate the certificates and inform to the correspondent...

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DO NOT LET THESE CROOKS HAVE ACCESS TO ANY OF YOUR $$!!!!!!First sign that this website was a scam - their catalog is extremely convoluted and unorganized. They lump ecards in with normal cards and god help you if you didn't notice the tiny "e" in the listing which is the ONLY thing differentiating...

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Product or Service Quality
2.3 (28 reviews)
1 (6 reviews)
Reviewer's quote

...After trying to call support they redirected to me write a ticket using their automated service. I did this and within a few hours received an email they were working on it. After waiting a few hours I emailed them and asked them what the problem was...

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No matter what I do- I cannot reach an actual human

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eGifter and Gift Card Mall Pros and Cons

Pros
  • Accept bitcoin
  • Large variety of gift cards
  • Awesome points program
  • Sometimes a fair transaction
Cons
  • Being ripped off
  • Non-existent support that is mostly automated
  • Complete lack of concern
  • Terrible customer support
  • You may get duped
  • Inability to solve problem

eGifter and Gift Card Mall Most Positive Reviews

Top rated reviews
5

https://www.egifter.com

This is literally the most awesome website ever.
You can buy discounted gift cards for stores y...

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3.5

I had money but it's gone now Money cars fam shoes clothes

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5

I actually had a great experience! My mom and i wanted to send a card and money to my gpa for xmas and we wnet through...

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No votes

eGifter and Gift Card Mall Most Critical Reviews

Lowest rated reviews
1

I recently made four transactions with Egyfter. I used them last year and decided to try again. One Bitcoin transaction...

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1

I have called and emailed the company several times regarding a fraudulent card they had sold me. It had already been...

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1

The company ripped off my friend! I bought her a gift card with my friends for pottery barn. She had problems...

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1

They completely lie about the ability to deliver gift ecards on time. When you call there is nothing they can do, no...

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eGifter and Gift Card Mall Latest Reviews

Recent published reviews
No votes

Someone tried to purchase a egift card for 50.00 on my Credit One Bank Card...the credit card company called to inform...

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1

No matter what I do- I cannot reach an actual human

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1

Stolen gift card please call me 787-383-****

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1

I have no way of accessing my funds without getting into contact with customer service person but its literally...

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eGifter and Gift Card Mall Products and Services

Most reviewed product and services
  • Egifter Gift Card (16 reviews)