PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about eGifter and Gift Card Mall as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

eGifter

eGifter

Has verified representatives
3.1
eGifter
Gift Card Mall

eGifter and Gift Card Mall Overview

Total reviews
48
9
Company responses
31
0
Issues resolved
1
0

eGifter was first mentioned on PissedConsumer on Nov 30, 2015 and since then this brand received 48 reviews. It is 39 reviews more than Gift Card Mall received since Feb 16, 2010.

eGifter and Gift Card Mall Consumer Ratings

Rank
8 out of 252 in Gift Cards, Rewards and Cashbacks category
45 out of 252 in Gift Cards, Rewards and Cashbacks category
Customer service
10 in category
22 in category
Website
14 in category
29 in category
Reliability
8 in category
30 in category

According to consumer ratings and reviews, eGifter ranks 37 points higher in the Gift Cards, Rewards and Cashbacks category than Gift Card Mall. People gave eGifter 2.1 stars for Customer service criterion in Gift Cards, Rewards and Cashbacks category and it is 70 points higher than the worst rated brand in this category. At the same time, Gift Card Mall was rated 1.6 stars for Customer service criterion in this category and it is 58 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that eGifter has a higher rating than Gift Card Mall. Regarding Reliability criterion, consumers gave eGifter 2.2 stars and it is 90% greater than other in category. Gift Card Mall however was rated 1.3 stars and it is 63% greater than other in category.

eGifter and Gift Card Mall Rating Details

Customer service
2.1 (28 reviews)
1.6 (5 reviews)
Reviewer's quote

...Customer service # does not allow you to talk to someone in person, only to leave a message or to put in a ticket through their website. How awkward it would have been if this gift card was a gift for someone, it would not have worked for them!!!! ..

PissedConsumer1151650

The Gift Card Mall customer service representatives I spoke to are imbeciles and don't listen to the information you give them. They can not solve problems, only ask a ton of questions that make you exhausted. They eventually tell you that you need to contact the company the gift card is for - who...

PissedConsumer1729238
Website
2.5 (27 reviews)
1.8 (5 reviews)
Reviewer's quote

Went to their website and bought a 50. 00 E vanilla visa (54. 95 after fees) Paid with my venmo...

Katrina L

DO NOT LET THESE CROOKS HAVE ACCESS TO ANY OF YOUR $$!!!!!! First sign that this website was a scam - their catalog is extremely convoluted and unorganized. They lump ecards in with normal cards and god help you if you didn't notice the tiny "e" in the listing which is the ONLY thing...

PissedConsumer1425751
Reliability
2.2 (26 reviews)
1.3 (4 reviews)
Reviewer's quote

I bought 2 gift cards....$500 and $100. The recipient could not use them. Arm up invalid. I ha e contacted them numerous times. No action.... I guess I am out $600Never again with this company. A total rip off!!

PissedConsumer1760529

They completely lie about the ability to deliver gift ecards on time. When you call there is nothing they can do, no manager, no escalation, no expediting of order, no refund available. NOTHING but corruption. If you ask for a refund when they fail to deliver a gift on time, then they will say...

PissedConsumer1130241

eGifter and Gift Card Mall Pros and Cons

Pros
  • Large variety of gift cards
  • Accept bitcoin
  • Save money
  • Sometimes a fair transaction
Cons
  • Being ripped off
  • Non-existent support that is mostly automated
  • Complete lack of concern
  • You may get duped
  • Terrible customer support
  • Inability to solve problem

eGifter and Gift Card Mall Most Positive Reviews

Top rated reviews
5

https://www.egifter.com

This is literally the most awesome website ever.
You can buy discounted gift cards for stores y...

No votes

eGifter and Gift Card Mall Most Critical Reviews

Lowest rated reviews
1

I recently made four transactions with Egyfter. I used them last year and decided to try again. One Bitcoin transaction...

1

I have called and emailed the company several times regarding a fraudulent card they had sold me. It had already been...

eGifter and Gift Card Mall Latest Reviews

Recent published reviews
1

I bought 2 gift cards....$500 and $100. The recipient could not use them. Arm up invalid. I ha e contacted them numerous...

Read all 48 reviews
1.2

I purchased and received an E-Gift Card and when I went to use it on the store website, it was rejected with the...

Read all 9 reviews

eGifter and Gift Card Mall Products and Services

Most reviewed product and services
  • Egifter Gift Card (6 reviews)
  • Egifter Customer Care (5 reviews)
  • Egifter Website (2 reviews)
  • Gift Card Mall Customer Care (2 reviews)