EFlorist vs Wesley Berry Flowers: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about EFlorist and Wesley Berry Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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EFlorist

1.4

Wesley Berry Flowers

1.3

EFlorist

Wesley Berry Flowers

EFlorist and Wesley Berry Flowers Overview

Total reviews

129

2594

Company responses

Issues resolved

EFlorist and Wesley Berry Flowers Consumer Ratings

Rank

45 out of 237 in Flowers / Florist category

58 out of 237 in Flowers / Florist category

Customer service

38 in category

43 in category

Website

35 in category

49 in category

Diversity of Products or Services

54 in category

51 in category

Turnaround Time

22 in category

28 in category

EFlorist and Wesley Berry Flowers Rating Details

Customer service

1.1 (61 reviews)

1.1 (547 reviews)

Reviewer's quote

...Sent pictures to customer service. Five days have passed without compensation or proper acknowledgement, beyond asking me for photographic proof. Am disgusted with this company..

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...Customer service is a joke. If you attempt to call customer service they will give you a bull *** store credit that you'll never be able to or want to use again or they will hang up on you. If you ask to speak with a supervisor they will put you on hold and never pick up the phone again...

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Website

1.9 (49 reviews)

1.6 (459 reviews)

Reviewer's quote

...Said on website free chocolates, no chocolates. Flowers were dying and droopy..

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...Sent complaint via website. No response. Saw my bill, it was in American funds which is not listed on the website...

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Diversity of Products or Services

1.3 (46 reviews)

1.4 (305 reviews)

Reviewer's quote

... enough to travel to the correct home address to hand deliver the flowers) Once opened after 24hours of being in a box they were all dead!!! I called customer services and spoke to a lady who wasn’t the slightest bit remorse after I explained it was an apology gift. She offered to refund my delivery but do nothing about the poor state of flowers. It’s the gift that ma...

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...I requested a refund from my credit card provider claiming I did not receive my goods and services and sent a copy of that complaint to the officers of the company . I received my full refund two days later. You just fight..

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Turnaround Time

1.5 (46 reviews)

1.4 (380 reviews)

Reviewer's quote

...Second time this has happened. Oh not able to get thru on phone. Do not touch Eflorist!!!..

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...I'm sure the recovery of $50 is something they don't have time for. So beware. In the meantime, I keep receiving emails from Flower Delivery Service reminding me that I still have a "credit" of now $51...

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EFlorist and Wesley Berry Flowers Pros and Cons

Pros

Ordering process
Yet to find one
Delivery

Initial location on web
Fast delivery
Offered coupons

Cons

Customer service
Quality of the item and customer service
Not receiving what i ordered

Awful customer service
Failure to deliver product
Bait and switch on order

EFlorist and Wesley Berry Flowers Most Positive Reviews

Top rated reviews

Order ID: WA5052464
Order Date: Wednesday 12 February 2020 i want to change the card mesege.." Cu mult drag de la baiatul...

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I ordered flowers for a funeral, and flowers were never delivered. I have emailed twice, no reply. I spoke with...

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Received two bouquets 15.5.20 pm our Golden wedding anniversary order no:385928/H Product code EFDSTD011-
Order no,WA5832...

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DO NOT USE THIS COMPANY!!!!!! I ordered flowers for 2 seperate occasions because it SEEMED like the "$50 rebate" on the...

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EFlorist and Wesley Berry Flowers Most Critical Reviews

Lowest rated reviews

Never use this company. The flowers delivered were wilted and horrible. I felt like crying when I received this bunch....

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I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement...

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The flowers that arrived looked nothing like the photo on their website.

Their Customer Service have showed no intere...

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I ordered two different sets of flowers, one was delivered and the other that was 15 miles away was not due to no one...

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EFlorist and Wesley Berry Flowers Latest Reviews

Recent published reviews

I ordered a bouquet for my friends 50th wedding anniversary. The flowers arrived on time but dead. I paid over £25 for...

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No votes

I signed up with them ordered the clover mini...received it broken. I called and they said mail it back they would send...

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2.4

Ordered for the 30th June for my friend's birthday and they decided to deliver it on the 29th. Very disappointed and...

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No votes

I also received a floral arrangement from my husband from Wesley Berry flowers. It was delivered to my office. When I...

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EFlorist and Wesley Berry Flowers Products and Services

Most reviewed product and services

Eflorist Delivery Service (24 reviews)
Eflorist Bouquet (18 reviews)
Eflorist Flowers (12 reviews)

Wesley Berry Flowers Flowers (990 reviews)
Wesley Berry Flowers Delivery Service (390 reviews)
Wesley Berry Flowers Arrangement (363 reviews)

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