PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about EFlorist and Teleflora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

EFlorist
Teleflora

EFlorist and Teleflora Overview

Total reviews 146 434
Company responses 0 0
Issues resolved 0 5

EFlorist and Teleflora Consumer Ratings

Rank
38 out of 244 in Flowers / Florist category
37 out of 244 in Flowers / Florist category
Customer service
33 in category
31 in category
Website
26 in category
23 in category
Delivery Service
19 in category
20 in category
Discounts and Special Offers
22 in category
12 in category

EFlorist and Teleflora Rating Details

Customer service
1.2 (67 reviews)
1.2 (204 reviews)
Reviewer's quote

...Sent pictures to customer service. Five days have passed without compensation or proper acknowledgement, beyond asking me for photographic proof. Am disgusted with this company..

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...At that point the customer service rep didn't even attempt to call the florist. Called at 2, they reached the florist. Supposedly the flowers were in route...

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Website
2 (57 reviews)
2.1 (168 reviews)
Reviewer's quote

...Said on website free chocolates, no chocolates. Flowers were dying and droopy..

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...98 and what i received was nothing like the picture I ordered from the website..

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Delivery Service
1.6 (50 reviews)
1.6 (174 reviews)
Reviewer's quote

...I’ll follow my own advice, and try one of the other companies who can provide a Flower Delivery Service, and who might also value me as a customer. ‘Or perhaps a locally-based florist (—a real one) closer to the recipient is actually the answer..

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The following day I received an e-mail from Teleflora apologizing for the early delivery and offering a $10. 00 refund. Just to be sure that were all on the same page, the flowers were not delivered early: they were not delivered at all! Oh, and the priority handling charge for early delivery was...

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Discounts and Special Offers
1.5 (50 reviews)
1.7 (154 reviews)
Reviewer's quote

I waited until 11am, then I rang customer service, who informed me that they cannot see the special instructions, even though "they usually can". They informed me that the florist who has accepted the order is having van issues, and that the flowers will arrive within the next two hours. After the...

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Anyone who shops at Teleflora regularly knows that they always have coupons and specials going on for 30 to 35% off. I let them know that I would not be okay with that resolution and just said that the only two resolutions that I could accept would be the correct arrangement delivered or a refund....

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EFlorist and Teleflora Pros and Cons

Pros
  • Ordering process
  • Yet to find one
  • Delivery
  • Pictured flowers
  • Flower picture i never received
  • Anticipation of beautiful arrangement
Cons
  • Customer service
  • Quality of the item and customer service
  • Not receiving what i ordered
  • Customer service
  • Never got flowers
  • Delivered product

EFlorist and Teleflora Most Positive Reviews

Top rated reviews
5

Order ID: WA505****
Order Date: Wednesday 12 February 2020 i want to change the card mesege.." Cu mult drag de la baiatul...

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5

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

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5

Received two bouquets 15.5.20 pm our Golden wedding anniversary order no:385928/H Product code EFDSTD011-
Order no,WA5832...

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3.9

What I ordered was the Deck of Halls Tree and what I received was something you can buy at Home Depot. Asked for 12/17/2...

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EFlorist and Teleflora Most Critical Reviews

Lowest rated reviews
1

Never use this company. The flowers delivered were wilted and horrible. I felt like crying when I received this bunch....

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1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

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1

The flowers that arrived looked nothing like the photo on their website.

Their Customer Service have showed no intere...

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1

I ordered flowers for my girlfriend, instructed and payed extra to have them delivered before lunch time to her job. It...

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EFlorist and Teleflora Latest Reviews

Recent published reviews
1

Ordered a hamper from them for my daughter to cheer her up (as her wedding which should have taken place today was postp...

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No votes

Flower arrangement for deceased Marine Veteran. Not exactly what I ordered. Was not premium, not even standard. Very...

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No votes

As stated the flowers were delivered to the wrong address

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1

Placed an order through the website with explicit instruction on delivery of the flowers. In the message section I...

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EFlorist and Teleflora Products and Services

Most reviewed product and services
  • Eflorist Delivery Service (29 reviews)
  • Eflorist Bouquet (20 reviews)
  • Eflorist Flowers (13 reviews)
  • Teleflora Delivery Service (124 reviews)
  • Teleflora Flowers (74 reviews)
  • Teleflora Arrangement (66 reviews)