PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about EFlorist and Teleflora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

EFlorist
Teleflora

EFlorist and Teleflora Overview

Total reviews
82
419
Company responses
0
0
Issues resolved
0
5

Teleflora was first mentioned on PissedConsumer on May 16, 2008 and since then this brand received 419 reviews. It is 337 reviews more than EFlorist received since Aug 12, 2008.

EFlorist and Teleflora Consumer Ratings

Rank
52 out of 356 in Flowers / Florist category
34 out of 356 in Flowers / Florist category
Customer service
41 in category
28 in category
Website
30 in category
24 in category
Exchange, Refund and Cancellation Policy
47 in category
27 in category

According to consumer ratings and reviews, Teleflora ranks 18 points higher in the Flowers / Florist category than EFlorist. People gave EFlorist 1.1 stars for Customer service criterion in Flowers / Florist category and it is 44 points higher than the worst rated brand in this category. At the same time, Teleflora was rated 1.3 stars for Customer service criterion in this category and it is 57 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Teleflora has a higher rating than EFlorist. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave EFlorist 1 stars and it is 54% worse than other in category. Teleflora however was rated 1.2 stars and it is 68% greater than other in category.

EFlorist and Teleflora Rating Details

Customer service
1.1 (45 reviews)
1.3 (194 reviews)
Reviewer's quote

...nice enough to travel to the correct home address to hand deliver the flowers) Once opened after 24hours of being in a box they were all dead!!! I called customer services and spoke to a lady who wasn’t the slightest bit remorse after I explained it was an apology gift. She offered to refund my delivery but do nothing about the poor state of flowers....

PissedConsumer1310404

all i can say is the quality and delivery versus price is poorand the items that come don't last more than a dayi have purchased a few times and both times disappointeddon't buy from them is my advisegeorge

georgep
Website
2 (39 reviews)
2.1 (159 reviews)
Reviewer's quote

Website Advertising next day delivery if ordered by 3PM. **False advertising ! Website shows a bouquet wrapped in foil, Flowers are sent flat packed in a Box!!! **False Advertising !! Flowers are sent by Royal mail, which apparently is just normal post !! Missed the occasion missed the sentiment....

Jewelle

...I've NEVER had this happen with them!! Just saying!!! I paid the "price" of the DELUXE flowers on their website today. ..

PissedConsumer1190278
Exchange, Refund and Cancellation Policy
1 (37 reviews)
1.2 (178 reviews)
Reviewer's quote

...Nothing but scammers and cowboys! DO NOT USE THEM! Despite claims they are sending my daughter a full refund within 5 days we are still waiting for her refund to arrive (we have now gone past the 5th day) and do not hold out any hope of receiving it!..

Shayan

The flowers they send do not match the flowers that are delivered. Paid $250.00 for a “premium” arrangement that looks like it came from a gas station. This should be illegal. If you care AT ALL about the recipient, don’t use this POS company. If you really hate the recipient, send away!

Rachel W

EFlorist and Teleflora Pros and Cons

Pros
  • Ordering process
  • Delivery
  • At least i got a refund
  • Pictured flowers
  • Flower picture i never received
  • Anticipation of beautiful arrangement
Cons
  • Customer service
  • Not receiving what i ordered
  • Quality of the item and customer service
  • Customer service
  • Never got flowers
  • Delivered product

EFlorist and Teleflora Most Positive Reviews

Top rated reviews
No votes
4.9

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

EFlorist and Teleflora Most Critical Reviews

Lowest rated reviews
1

Never use this company. The flowers delivered were wilted and horrible. I felt like crying when I received this bunch....

1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

EFlorist and Teleflora Latest Reviews

Recent published reviews

No customer service number for a start... and when asking a simple question such as can the florist be contacted for an...

Read all 82 reviews
2.5

Every holiday I have receive a coupon with a 25% code that NEVER works. This week they did it again. This card states...

Read all 419 reviews

EFlorist and Teleflora Products and Services

Most reviewed product and services
  • Eflorist Delivery Service (22 reviews)
  • Eflorist Bouquet (11 reviews)
  • Eflorist Flowers (5 reviews)
  • Teleflora Delivery Service (119 reviews)
  • Teleflora Flowers (70 reviews)
  • Teleflora Arrangement (62 reviews)