PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about EFlorist and Prestige Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

EFlorist
Prestige Flowers

EFlorist and Prestige Flowers Overview

Total reviews
82
972
Company responses
0
0
Issues resolved
0
4

Prestige Flowers was first mentioned on PissedConsumer on Mar 18, 2012 and since then this brand received 972 reviews. It is 890 reviews more than EFlorist received since Aug 12, 2008.

EFlorist and Prestige Flowers Consumer Ratings

Rank
52 out of 356 in Flowers / Florist category
36 out of 356 in Flowers / Florist category
Customer service
40 in category
29 in category
Website
30 in category
22 in category
Staff
36 in category
28 in category

According to consumer ratings and reviews, Prestige Flowers ranks 16 points higher in the Flowers / Florist category than EFlorist. People gave EFlorist 1.1 stars for Customer service criterion in Flowers / Florist category and it is 44 points higher than the worst rated brand in this category. At the same time, Prestige Flowers was rated 1.2 stars for Customer service criterion in this category and it is 55 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Prestige Flowers has a higher rating than EFlorist. Regarding Staff criterion, consumers gave EFlorist 1.1 stars and it is 57% greater than other in category. Prestige Flowers however was rated 1.2 stars and it is 67% greater than other in category.

EFlorist and Prestige Flowers Rating Details

Customer service
1.1 (45 reviews)
1.2 (464 reviews)
Reviewer's quote

...nice enough to travel to the correct home address to hand deliver the flowers) Once opened after 24hours of being in a box they were all dead!!! I called customer services and spoke to a lady who wasn’t the slightest bit remorse after I explained it was an apology gift. She offered to refund my delivery but do nothing about the poor state of flowers....

PissedConsumer1310404

The flowers were not as I ordered nothing like the picture and the customer services is disgusting will never use again, I paid extra for medium not worth it, wish I had gone to my local supermarket much nicer flowers and a lot less money..

Claire e
Website
2 (39 reviews)
2.1 (399 reviews)
Reviewer's quote

Website Advertising next day delivery if ordered by 3PM. **False advertising ! Website shows a bouquet wrapped in foil, Flowers are sent flat packed in a Box!!! **False Advertising !! Flowers are sent by Royal mail, which apparently is just normal post !! Missed the occasion missed the sentiment....

Jewelle

...i tried calling them again but there lines were closed@2 even though saying on website open till 6pm . lost my money and the flowers...

Margaret
Staff
1.1 (37 reviews)
1.2 (379 reviews)
Reviewer's quote

Delivered wrong address 24 hours later than due - Saturday 4pm! Next door 1/2 miles away kept box unopened and delivered after weekend, so 4 days without water - wilted and told they are not in bud

alison f

...On complaining a member of staff stated "Good evening, Thank you for your email. I am sorry that you feel this way. Thank you for your time ---------- Warm Regards, Abigail" They do not care at all about the customer, a terrible company to deal with, They have not heard the last ..

PissedConsumer1067824

EFlorist and Prestige Flowers Pros and Cons

Pros
  • Ordering process
  • Delivery
  • At least i got a refund
  • Very little
  • Website
  • Web site easy to use
Cons
  • Customer service
  • Not receiving what i ordered
  • Quality of the item and customer service
  • Customer service
  • General attitude
  • No refund policy

EFlorist and Prestige Flowers Most Positive Reviews

Top rated reviews
No votes
5

Ordered flowers for a friend to be delivered yesterday total bill £30.50 the flowers didn't arrive and no card was left...

EFlorist and Prestige Flowers Most Critical Reviews

Lowest rated reviews
1

Never use this company. The flowers delivered were wilted and horrible. I felt like crying when I received this bunch....

1

Flowers are delivered by Royal Mail. How many florists do you know that use Royal Mail? These are perishable goods. I or...

EFlorist and Prestige Flowers Latest Reviews

Recent published reviews

No customer service number for a start... and when asking a simple question such as can the florist be contacted for an...

Read all 82 reviews

Office closed. Just want to change billing address

Read all 972 reviews

EFlorist and Prestige Flowers Products and Services

Most reviewed product and services
  • Eflorist Delivery Service (22 reviews)
  • Eflorist Bouquet (11 reviews)
  • Eflorist Flowers (5 reviews)
  • Prestige Flowers Flowers (311 reviews)
  • Prestige Flowers Delivery Service (222 reviews)
  • Prestige Flowers Bouquet (149 reviews)