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Our website collected and compiled various consumer reviews about EFlorist and Prestige Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
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EFlorist and Prestige Flowers Consumer Ratings
Rank
44
out of 242 in Flowers / Florist category
38
out of 242 in Flowers / Florist category
Customer service
37
in category
No votes
Website
34
in category
No votes
Diversity of Products or Services
54
in category
No votes
Delivery Service
19
in category
No votes
EFlorist and Prestige Flowers Rating Details
Customer service
1.2 (64 reviews)
No votes
Reviewer's quote
...Sent pictures to customer service. Five days have passed without compensation or proper acknowledgement, beyond asking me for photographic proof. Am disgusted with this company..
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...I phoned today gentleman on the phone was very helpful Flowers will be delivered but a day later customer service was very good..
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Website
1.9 (55 reviews)
No votes
Reviewer's quote
...Said on website free chocolates, no chocolates. Flowers were dying and droopy..
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I ordered flowers with yourselves to be delivered to my niece the order was placed Thursday and still to date they have not been delivered they should have arrived latest Saturday. See track and trace schedule from Royal Mail website:Updated on: Monday 22 June 07:43am Due to be delivered today by...
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Diversity of Products or Services
1.3 (49 reviews)
No votes
Reviewer's quote
... enough to travel to the correct home address to hand deliver the flowers) Once opened after 24hours of being in a box they were all dead!!! I called customer services and spoke to a lady who wasn’t the slightest bit remorse after I explained it was an apology gift. She offered to refund my delivery but do nothing about the poor state of flowers. It’s the gift that ma...
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Absolutely no information, feedback or response at all despite messaging and sending 2 emails to Sales, Customer Services and Business group. 20% of flowers were in poor condition when finally arrived and no flower food included. They advertise 100% Satisfaction Guarantee and say they are a 2020...
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Delivery Service
1.6 (47 reviews)
No votes
Reviewer's quote
...I’ll follow my own advice, and try one of the other companies who can provide a Flower Delivery Service, and who might also value me as a customer. ‘Or perhaps a locally-based florist (—a real one) closer to the recipient is actually the answer..
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Now on the date I paid for and booked i received a email from the 3rd party delivery service they use and it said it got miss routed and would be rerouted now I was concerned and contacted prestige flowers, they apologised and blamed the third party and could nor be bothered to contact the 3rd...
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EFlorist and Prestige Flowers Pros and Cons
Pros
Ordering process
Yet to find one
Delivery
Very little
Website
Web site easy to use
Cons
Customer service
Quality of the item and customer service
Not receiving what i ordered
Customer service
General attitude
Reply on delaying delivery
EFlorist and Prestige Flowers Most Positive Reviews
Top rated reviews
5
Order ID: WA5052464 Order Date: Wednesday 12 February 2020 i want to change the card mesege.." Cu mult drag de la baiatul...
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5
Ordered flowers for a friend to be delivered yesterday total bill £30.50 the flowers didn't arrive and no card was left...
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5
Received two bouquets 15.5.20 pm our Golden wedding anniversary order no:385928/H Product code EFDSTD011- Order no,WA5832...
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5
My son who works in France ordered flowers for me unaware that I would be in Barcelona for a week starting on Mothers Da...
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EFlorist and Prestige Flowers Most Critical Reviews
Lowest rated reviews
1
Never use this company. The flowers delivered were wilted and horrible. I felt like crying when I received this bunch....
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1
Flowers are delivered by Royal Mail. How many florists do you know that use Royal Mail? These are perishable goods. I or...
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1
The flowers that arrived looked nothing like the photo on their website.
Their Customer Service have showed no intere...
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1
Ordered for delivery on Saturday - flowers did not arrive until Tuesday - they were for my mothers birthday which was on...
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EFlorist and Prestige Flowers Latest Reviews
Recent published reviews
2.8
Packaging was damaged and one sunflower and two other smaller flowers were also damaged.
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No votes
I was charged twice for order 3560464 #4234016 ordered on Sept 8/2020. Contacting you is almost impossible. If I do not...
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No votes
I bought flowers yesterday to be delivered today and I did not receive an email
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No votes
I had sent my Daughter Flowers which were to be delivered to Jade Ifediora, but I gave the wrong address, I put 174 Lond...
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EFlorist and Prestige Flowers Products and Services
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