PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about EFlorist and Prestige Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Prestige Flowers was first mentioned on PissedConsumer on Mar 18, 2012 and since then this brand received 972 reviews. It is 890 reviews more than EFlorist received since Aug 12, 2008.
EFlorist and Prestige Flowers Consumer Ratings
Rank
52
out of 356 in Flowers / Florist category
36
out of 356 in Flowers / Florist category
Customer service
40
in category
29
in category
Website
30
in category
22
in category
Staff
36
in category
28
in category
According to consumer ratings and reviews, Prestige Flowers ranks 16 points higher in the Flowers / Florist category than EFlorist.
People gave EFlorist 1.1 stars for Customer service criterion in Flowers / Florist category and it is 44 points higher than the worst rated brand in this category.
At the same time, Prestige Flowers was rated 1.2 stars for Customer service criterion in this category and it is 55 points higher than the worst rated brand in this category.
If we look at Website criterion, than we see that Prestige Flowers has a higher rating than EFlorist.
Regarding Staff criterion, consumers gave EFlorist 1.1 stars and it is 57% greater than other in category.
Prestige Flowers however was rated 1.2 stars and it is 67% greater than other in category.
EFlorist and Prestige Flowers Rating Details
Customer service
1.1 (45 reviews)
1.2 (464 reviews)
Reviewer's quote
...nice enough to travel to the correct home address to hand deliver the flowers) Once opened after 24hours of being in a box they were all dead!!! I called customer services and spoke to a lady who wasn’t the slightest bit remorse after I explained it was an apology gift. She offered to refund my delivery but do nothing about the poor state of flowers....
PissedConsumer1310404
The flowers were not as I ordered nothing like the picture and the customer services is disgusting will never use again, I paid extra for medium not worth it, wish I had gone to my local supermarket much nicer flowers and a lot less money..
Claire e
Website
2 (39 reviews)
2.1 (399 reviews)
Reviewer's quote
Website Advertising next day delivery if ordered by 3PM. **False advertising ! Website shows a bouquet wrapped in foil, Flowers are sent flat packed in a Box!!! **False Advertising !! Flowers are sent by Royal mail, which apparently is just normal post !! Missed the occasion missed the sentiment....
Jewelle
...i tried calling them again but there lines were closed@2 even though saying on website open till 6pm . lost my money and the flowers...
Margaret
Staff
1.1 (37 reviews)
1.2 (379 reviews)
Reviewer's quote
Delivered wrong address 24 hours later than due - Saturday 4pm! Next door 1/2 miles away kept box unopened and delivered after weekend, so 4 days without water - wilted and told they are not in bud
alison f
...On complaining a member of staff stated "Good evening, Thank you for your email. I am sorry that you feel this way. Thank you for your time ---------- Warm Regards, Abigail" They do not care at all about the customer, a terrible company to deal with, They have not heard the last ..
PissedConsumer1067824
EFlorist and Prestige Flowers Pros and Cons
Pros
Ordering process
Delivery
At least i got a refund
Very little
Website
Web site easy to use
Cons
Customer service
Not receiving what i ordered
Quality of the item and customer service
Customer service
General attitude
No refund policy
EFlorist and Prestige Flowers Most Positive Reviews
Top rated reviews
No votes
5
Ordered flowers for a friend to be delivered yesterday total bill £30.50 the flowers didn't arrive and no card was left...
How would you compare EFlorist vs Prestige Flowers?