EFlorist vs From You Flowers: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about EFlorist and From You Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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EFlorist

1.3

From You Flowers

1.5

EFlorist

From You Flowers

EFlorist and From You Flowers Overview

Total reviews

1451

Company responses

Issues resolved

From You Flowers was first mentioned on PissedConsumer on Oct 29, 2007 and since then this brand received 1451 reviews. It is 1363 reviews more than EFlorist received since Aug 12, 2008.

EFlorist and From You Flowers Consumer Ratings

Rank

53 out of 277 in Flowers / Florist category

33 out of 277 in Flowers / Florist category

Customer service

42 in category

25 in category

Website

31 in category

21 in category

Exchange, Refund and Cancellation Policy

49 in category

20 in category

According to consumer ratings and reviews, From You Flowers ranks 20 points higher in the Flowers / Florist category than EFlorist. People gave EFlorist 1.1 stars for Customer service criterion in Flowers / Florist category and it is 45 points higher than the worst rated brand in this category. At the same time, From You Flowers was rated 1.3 stars for Customer service criterion in this category and it is 62 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that From You Flowers has a higher rating than EFlorist. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave EFlorist 1 stars and it is 55% worse than other in category. From You Flowers however was rated 1.4 stars and it is 77% greater than other in category.

EFlorist and From You Flowers Rating Details

Customer service

1.1 (47 reviews)

1.3 (538 reviews)

Reviewer's quote

Ordered flowers and chocolates to my cousin in law for her birthday last week, no sign of the flowers or chocolates, some ridiculous email from their customer service team saying the item was delivered and nothing! Truly a terrible experience how is this company still in operation given all the...

PissedConsumer1754073

...When you call customer service, you only hear ads to but a cruise. THIS IS A SCAM COMPANY..

PissedConsumer1751378

Website

2 (40 reviews)

2.2 (465 reviews)

Reviewer's quote

Website Advertising next day delivery if ordered by 3PM. **False advertising ! Website shows a bouquet wrapped in foil, Flowers are sent flat packed in a Box!!! **False Advertising !! Flowers are sent by Royal mail, which apparently is just normal post !! Missed the occasion missed the sentiment....

Jewelle

...Website said some items may be substituted due to availability...

Leah s

Exchange, Refund and Cancellation Policy

1 (39 reviews)

1.4 (475 reviews)

Reviewer's quote

...She offered to refund my delivery but do nothing about the poor state of flowers. It’s the gift that matters not the money! So disappointing. AVOID this company...

PissedConsumer1310404

Called and complained they said they have a substitute policy if not the same flowers they substitute for something similar which is completely understandable; however, the actually received arrangement did not appear manicures or professionally put together at all. The flowers looked like they...

Olga J