PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Efinancial and Metlife as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Efinancial
Metlife

Efinancial and Metlife Overview

Total reviews 12 330
Company responses 0 0
Issues resolved 0 1

Efinancial and Metlife Consumer Ratings

Rank
334 out of 1079 in Insurance category
228 out of 1079 in Insurance category
Customer service
249 in category
203 in category
Additional Fees
223 in category
146 in category
Billing Practices
245 in category
194 in category
Insurance Plans Acceptance
232 in category
177 in category

Efinancial and Metlife Rating Details

Customer service
1 (3 reviews)
1.2 (97 reviews)
Reviewer's quote

After visiting your website, I decided I was no longer interested. Then a salesperson starting calling my hone. I told him that I was no longer interested. He started asking a lot of questions about "why" and I told him I was JUST NO LONGER INTERESTED and thought that would be sufficient. Then I...

Read full review

...VERY POOR Customer Service. How long will it take them to send check??? Sincerely, James D. Webb of Herrin, IL..

Read full review
Additional Fees
1 (2 reviews)
1.4 (51 reviews)
Reviewer's quote

A salesperson tried to sell me a life insurance from Mutual Of Omaha. If you look online there is no way to get in touch with Mutual of Omaha , I don't even know if they are still in business.

Read full review

...Because of issues related to my heart surgery i am seeing additional medical professional that provided MetLife details concerning the treatments i received in the past, currently receiving and future care, MetLife denied me of my benefits once again..

Read full review
Billing Practices
1 (2 reviews)
1.2 (56 reviews)
Reviewer's quote

They won't stop calling, six figure life insurance with no exam is total *** All they want is my personal info over the phone

Read full review

On 01/10/2019, I received a MetLife billing statement regarding my auto insurance, indicating a 50% rate increase. On 01/11/2019, I called MetLife and was told that the increase was due to an accident I had on 07/06/2016. My MetLife Agent told me (for the first time since the 2016 accident) that...

Read full review
Insurance Plans Acceptance
1 (2 reviews)
1.4 (54 reviews)
Reviewer's quote

No items

of Insurance to try and get some help, and was told that we should not have been made to fill out both of those forms, let alone have to pay to get it notarized and I faxed those documents to get it there faster, but just recently was told by MetLife Claims in Rhode Island that they (customer serv....

Read full review

Efinancial and Metlife Pros and Cons

Pros
No votes
  • Operators who have been helpful
  • No one
  • When we had an advisor
Cons
  • Unprofessional
  • Customer service
  • Delay delay
  • Your company does not pay claims

Efinancial and Metlife Most Positive Reviews

Top rated reviews
No votes
5

Was rear ended on highway by one "insured" by Metlife on 8/11/2014. Immediately took vehicle to shop for repair as was...

Read full review
No votes
5

As a Broward teacher we gave Metlife disability. My first claim was denied. I appealed with my Dr 2nd letter and 2nd...

Read full review

Efinancial and Metlife Most Critical Reviews

Lowest rated reviews
1

They won't stop calling, six figure life insurance with no exam is total *** All they want is my personal info over the...

Read full review
1

Well Metlife made out on many elderly Kodak retirees who paid into their life insurance their whole time of working for...

Read full review
1

After visiting your website, I decided I was no longer interested. Then a salesperson starting calling my hone. I told...

Read full review
1

I work for Cablevision and have worked there for 9 years. In 2011 I was in a horrific car accident where another car...

Read full review

Efinancial and Metlife Latest Reviews

Recent published reviews
No votes

No complaint trying find out reason you called me my name Erin Ditmore my father name .r.i.p.was Ronald Ditmore...

Read full review
1.3

I had a temporary disability for eighteen years through my city job. The city switched to MetLife in 2018. I had to be...

Read full review
1

A salesperson tried to sell me a life insurance from Mutual Of Omaha. If you look online there is no way to get in...

Read full review
1

Worse customer service I have ever seen.Been on phone four times holding for a total of 1 hour and 30 minutes.Left call...

Read full review

Efinancial and Metlife Products and Services

Most reviewed product and services
No votes
  • Metlife Life Insurance (51 reviews)
  • Metlife Claim (32 reviews)
  • Metlife Disability Insurance (30 reviews)