PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Efinancial and Metlife as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Efinancial
Metlife

Efinancial and Metlife Overview

Total reviews
8
313
Company responses
0
0
Issues resolved
0
1

Metlife was first mentioned on PissedConsumer on Mar 8, 2007 and since then this brand received 313 reviews. It is 305 reviews more than Efinancial received since Jul 30, 2012.

Efinancial and Metlife Consumer Ratings

Rank
239 out of 1882 in Insurance category
217 out of 1882 in Insurance category
Customer service
234 in category
188 in category
Diversity of Products or Services
244 in category
152 in category
Website
182 in category
172 in category

According to consumer ratings and reviews, Metlife ranks 22 points higher in the Insurance category than Efinancial. People gave Efinancial 1 stars for Customer service criterion in Insurance category and it is 215 points higher than the worst rated brand in this category. At the same time, Metlife was rated 1.2 stars for Customer service criterion in this category and it is 261 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Metlife has a higher rating than Efinancial. Regarding Website criterion, consumers gave Efinancial 1.5 stars and it is 59% greater than other in category. Metlife however was rated 1.5 stars and it is 62% greater than other in category.

Efinancial and Metlife Rating Details

Customer service
1 (2 reviews)
1.2 (91 reviews)
Reviewer's quote

They won't stop calling, six figure life insurance with no exam is total *** All they want is my personal info over the phone

PissedConsumer1198733

Still waiting on hold for 33 minutes just to get an update on my dad's life insurance.

PissedConsumer1645245
Diversity of Products or Services
1 (2 reviews)
1.5 (53 reviews)
Reviewer's quote

Went thru a process for Life Insurance from Efinancial. There process is questional=ble as the 1st question they asked was how much money I made. ISince I am in the iinsurance business, I asked them why such a question as it does not pertain to the underwriting of the policy. They said if I...

PissedConsumer534193

We just lost our home due to Met Life agent failure to reimburse us for sewer water removal in our flooded basement.Also lost roof gutter in a severe storm,again insufficient funds from metlife.We are now displaced and very pissed...Someone please sue.I,m in!

Vonetta
Website
1.5 (2 reviews)
1.5 (63 reviews)
Reviewer's quote

No items

Plus Metropolitan Life's website is the worst designed website I have run across, especially for a large public facing company. I will be notifying my state's consumer fraud department, the Insurance regulatory group, FINRA, SEC etc. My actions will cost Metropolitan Life a great deal of time (time...

PissedConsumer782903

Efinancial and Metlife Pros and Cons

Pros
No votes
  • Operators who have been helpful
  • No one
  • When we had an advisor
Cons
No votes
  • Customer service
  • Delay delay
  • Not trustworthy

Efinancial and Metlife Most Positive Reviews

Top rated reviews
No votes
5

Was rear ended on highway by one "insured" by Metlife on 8/11/2014. Immediately took vehicle to shop for repair as was...

Efinancial and Metlife Most Critical Reviews

Lowest rated reviews
1

They won't stop calling, six figure life insurance with no exam is total *** All they want is my personal info over the...

1

Well Metlife made out on many elderly Kodak retirees who paid into their life insurance their whole time of working for...

Efinancial and Metlife Latest Reviews

Recent published reviews

I got a quote from progressive and nowhere did I consernt to calls from other companies or their underwriters. The next...

Read all 8 reviews

Fraud, misrepresentation, misinformation, high interest rates, lack of information about HUD requirements to...

Read all 313 reviews

Efinancial and Metlife Products and Services

Most reviewed product and services
No votes
  • Metlife Life Insurance (50 reviews)
  • Metlife Claim (32 reviews)
  • Metlife Disability Insurance (30 reviews)