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EF Tours

Travel Agencies
  • 1 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
Number of Destinations
  • Countries 4
  • Excursions 2
  • Marketing 2
  • Payment plans 2
  • Tour guide 2

Customers don't like

  • Food3
  • Dishonest company3
  • Changed departure dates by 29 days after payment2
  • Customer service2
  • Some hotels on tour1
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 574 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.4
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
Number of Destinations
  • Will never use again 10
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service10
  • Huge hassle5
  • Outright lies5
  • Long wait times on phone4
  • Horrible interaction experience3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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