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EF Tours

Travel Agencies
  • 1 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
Number of Destinations
  • Countries 4
  • Excursions 2
  • Marketing 2
  • Payment plans 2
  • Tour guide 2

Customers don't like

  • Food5
  • Cancellation policy5
  • Customer service4
  • Dishonest company4
  • Hotels3
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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 360 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
Number of Destinations
  • Easy to book 3
  • Price 2
  • Complaint solved after i had sent out almost 400 emails 1
  • Site filters 1
  • Easiness 1

Customers don't like

  • Customer service13
  • Ability to change7
  • Customer dis-service6
  • Poor data handling5
  • To be lied to4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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