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EF Tours

Travel Agencies
  • 1 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $47K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.8
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Number of Destinations
  • Countries 4
  • Excursions 2
  • Marketing 2
  • Payment plans 2
  • Tour guide 2

Customers don't like

  • Cancellation policy4
  • Being overcharged3
  • Dishonest company3
  • Hotels3
  • Some hotels on tour2
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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 203 TOTAL REVIEWS
  • $47.9K CLAIMED LOSSES
  • $444 AVERAGE LOSS
1.3
Exchange, Refund and Cancellation Policy
Customer service
Website
Staff
Number of Destinations
  • What was promised 3
  • Convenience of reserving online 3
  • Price 2

Customers don't like

  • Lack of customer service17
  • Change in price5
  • Different product than advertised5
  • Took my money5
  • No help at all4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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