Start a new comparison
Delete

EF Tours

Travel Agencies
  • 1 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
Number of Destinations
  • Countries 4
  • Excursions 2
  • Marketing 2
  • Payment plans 2
  • Tour guide 2

Customers don't like

  • Food5
  • Cancellation policy5
  • Customer service4
  • Dishonest company4
  • Hotels3
Delete

Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $48.5K CLAIMED LOSSES
  • $433 AVERAGE LOSS
1.3
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
Number of Destinations
  • Convenience of reserving online 4
  • What was promised 3
  • Price 2
  • Present you a hotel and they are not really 1
  • Prior purchases were okay 1

Customers don't like

  • Lack of customer service17
  • Different product than advertised6
  • Change in price5
  • Took my money5
  • No help at all4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.