PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about EF Educational Tours and Worldstrides as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

EF Educational Tours
Worldstrides

EF Educational Tours and Worldstrides Overview

Total reviews
71
52
Company responses
0
0
Issues resolved
1
1

EF Educational Tours was first mentioned on PissedConsumer on May 6, 2012 and since then this brand received 71 reviews. It is 19 reviews more than Worldstrides received since Apr 13, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Worldstrides customer support team than with EF Educational Tours customer service.

EF Educational Tours and Worldstrides Consumer Ratings

Rank
194 out of 1497 in Education category
58 out of 696 in Travel category
Customer service
137 in category
39 in category
Product or Service Quality
151 in category
35 in category
Staff
140 in category
87 in category

EF Educational Tours and Worldstrides Rating Details

Customer service
1.4 (40 reviews)
1.2 (26 reviews)
Reviewer's quote

...And as noted - customer service is of no value. They consider this to be acceptable as these are kids and they don’t mind sleeping in mold and not knowing where they are and what they’re looking at. Unbelievable!..

PissedConsumer1326819

...Customer service is a joke. This company is terrible..

PissedConsumer1498233
Product or Service Quality
1.2 (34 reviews)
1.2 (21 reviews)
Reviewer's quote

We had signed our son up for a tour and started the monthly payments. Pretty soon, we were notified by our son (not the school OR EF Tours) that they were having to change the location. We still do not know why to this day. Towards the end of the school year, my son came home and said that the trip...

Andrea H

WorldStrides should consider quality of activities over quantity, or add days to the trip to ensure a more reasonable pace. Missed activities - Some of the things my son was most looking forward to were cut short (30 minutes or less to attend something that requires hours to truly enjoy and absorb)...

Shaaron
Staff
1.5 (34 reviews)
1 (23 reviews)
Reviewer's quote

...Hotel staff verified all food choices were selected by EF. Buses drove by some sights and when questioned, I was told I should have read fine print. For about $18000 I received trip from ***...

Lorell

My kid got sick with the flu the evening before the trip. We didn’t send her. Good thing she was sick for 3 days. Worldstrides never called, they didn’t know she wasn’t on the trip. Did nothing after several complaints.

William B

EF Educational Tours and Worldstrides Pros and Cons

Pros
  • Countries
  • Payment plans
  • Website
  • Traveling with my son
  • Worldstrides coordinator at hotel
  • Hotel
Cons
  • Food
  • Cancellation policy
  • Hotels
  • Service
  • Exhausting schedule
  • When paid in full they add additional fee

EF Educational Tours and Worldstrides Most Positive Reviews

Top rated reviews
3.7

Well I will say first that the $155 is the insurance and second that it's made very clear that the insurance and deposit...

3.1

Well it was good overall, but when we went to the Jefferson memorial our tour guide was really mean and rude an elderly...

EF Educational Tours and Worldstrides Most Critical Reviews

Lowest rated reviews
1

President's Email : shane@ef.com
Company: EF Educational Tours
Location: One Education Street
CAMBRIDGE, MA, 02141,...

1

Same happened here. I did not knowingly select the "full refund program" option on my registration. Canceled after...

EF Educational Tours and Worldstrides Latest Reviews

Recent published reviews
1

This company is shockingly poor. They don't care about quality or safety in their tours. We've been through some...

Read all 71 reviews
1.8

My kid got sick with the flu the evening before the trip. We didn’t send her. Good thing she was sick for 3 days....

Read all 52 reviews

EF Educational Tours and Worldstrides Products and Services

Most reviewed product and services
  • Ef Educational Tours Tour (34 reviews)
  • Ef Educational Tours Customer Care (6 reviews)
  • Ef Educational Tours Tour Booking (4 reviews)
  • Worldstrides Tour (11 reviews)
  • Worldstrides Tour Booking (6 reviews)
  • Worldstrides Customer Care (6 reviews)