PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about EF Educational Tours and Worldstrides as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

EF Educational Tours
Worldstrides

EF Educational Tours and Worldstrides Overview

Total reviews 134 68
Company responses 0 0
Issues resolved 1 1

EF Educational Tours and Worldstrides Consumer Ratings

Rank
266 out of 875 in Education category
66 out of 317 in Travel category
Customer service
162 in category
41 in category
Value for money
160 in category
44 in category
Product or Service Quality
169 in category
38 in category
Price Affordability
188 in category
50 in category

EF Educational Tours and Worldstrides Rating Details

Customer service
1.2 (82 reviews)
1.2 (34 reviews)
Reviewer's quote

...Customer service replies only with EF policies, though there was no policy prior to book in and paying for the tour re: in case of pandemic. Filed a complaint with BBB, following up with attorney general. Then, on to media..

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...how does this make sense? Horrible customer service, takes months to get responses, they only respond to portions of your inquiry. Thieves. My children will will no longer participate in field trips organized by World Strides..

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Value for money
1.1 (70 reviews)
1.2 (29 reviews)
Reviewer's quote

At this time, the BEST option for our family would be to get our money back and cut ties with this company. I FUNDRAISED for BOTH my kids trips, plus spent additional money on winter clothing theyll never use, as we live in a tropical setting and have no need for them. I mentioned that to the rep,...

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...They also will not refund $230 of insurance money, but then again, they havent refunded anything thus far. I need help! This company is disgusting..

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Product or Service Quality
1.1 (69 reviews)
1.3 (31 reviews)
Reviewer's quote

...of our $8,000 spent on a tour in which NO SERVICE was ever delivered. The insurance was a complete waste of money. This is the most insensitive, callous response from a business in the face of a WORLDWIDE pandemic..

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...Customer service specializes in being RUDE..

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Price Affordability
1.2 (60 reviews)
1.4 (31 reviews)
Reviewer's quote

They said they use this money to get their fantastic rates, however, the price we paid for one child we could have easily sent two if we arranged the trip on our own and additionally based on reviews they place ppl in bad hotels that are hours away from the center of the cities and food is...

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...solicited you after deadline! *Teacher (boy)friends travel FREE on Your Kids' trip & reserve themselves Presidential Suites, all paid for by Your "Trip price!" *And if parents get sucked into going, WS adds charges for being an adult! Claiming it's a Double Occupancy Charge (with a stranger)! Mandatory Fee to share room with stranger? *Then Teacher lists parents as "participants," who end up as "chaperones," while their friends, listed as "chaperones" get paid Stipends, plus come for free! & NOT "Chaperone!" *Then they make it out like it's Your fault WS ordered a cheap/lame bus service, which breaks down 2hrs after leaving school, 3hrs late & end up sitting at some rural gas station 8+hrs with a bus...

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EF Educational Tours and Worldstrides Pros and Cons

Pros
  • Disappointing
  • Payment plans
  • Countries
  • Traveling with my son
  • Nons
  • Worldstrides coordinator at hotel
Cons
  • Poor cancellation practices
  • Dishonest company
  • Cancellation policy
  • Service
  • No accountability
  • Exhausting schedule

EF Educational Tours and Worldstrides Most Positive Reviews

Top rated reviews
3.5

Well I will say first that the $155 is the insurance and second that it's made very clear that the insurance and deposit...

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3.7

I'm confused on the having insurance protection part for my trip. I paid to have insurance on my trips -- $169 for...

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No votes
3.3

Well it was good overall, but when we went to the Jefferson memorial our tour guide was really mean and rude an elderly...

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EF Educational Tours and Worldstrides Most Critical Reviews

Lowest rated reviews
1

President's Email : shane@ef.com
Company: EF Educational Tours
Location: One Education Street
CAMBRIDGE, MA, 02141,...

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1

Same happened here. I did not knowingly select the "full refund program" option on my registration. Canceled after...

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1

A very dishonest business. Would never deal with them again and strongly recommend against them.

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1

Very disappointed with the financial aspect. Offer possible financial assistance to a certain income level. I have...

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EF Educational Tours and Worldstrides Latest Reviews

Recent published reviews
No votes

We had paid aggressively, and were allowed some money back, but not $500 each. They cited that they needed it to pay...

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1

Don't ever expect to get a refund for any reason. Customer service specializes in being RUDE.

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1

I was sending 2 of my teenage sons on the EF school tour for their graduation gifts. The day before they were scheduled...

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1

DOMy story is the same as everyone elses on here. The checks in the mail has been told to me now for MONTHS. The trip...

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EF Educational Tours and Worldstrides Products and Services

Most reviewed product and services
  • Ef Educational Tours Tour (55 reviews)
  • Ef Educational Tours Tour Booking (33 reviews)
  • Ef Educational Tours Customer Care (10 reviews)
  • Worldstrides Tour (11 reviews)
  • Worldstrides Customer Care (10 reviews)
  • Worldstrides Tour Booking (7 reviews)