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  • 1 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $49.6K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.6
Customer service
Staff
Website
  • Countries 4
  • Tour guide 2
  • Payment plans 2
  • Marketing 2
  • Excursions 2

Customers don't like

  • Food5
  • Customer service5
  • Cancellation policy5
  • Dishonest company4
  • Hotels3
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 589 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $839 AVERAGE LOSS
1.4
Customer service
Staff
Website
  • Will never use again 11
  • Website 3
  • Prices 3
  • E-mail confirmation 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service31
  • Outright lies5
  • Huge hassle5
  • Long wait times on phone4
  • That they passed the buck to the airlines2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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