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  • 1 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $49.6K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.7
Customer service
Staff
Website
  • Countries 4
  • Tour guide 2
  • Payment plans 2
  • Marketing 2
  • Excursions 2

Customers don't like

  • Food5
  • Customer service5
  • Cancellation policy5
  • Dishonest company4
  • Hotels3
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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 375 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Staff
Website
  • Easy to book 3
  • Price 2
  • Easiness 2
  • Site filters 1
  • Convenience 1

Customers don't like

  • Customer service19
  • Poor contact information4
  • Ability to change4
  • No refund for their mistake3
  • Near useless website3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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