PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about EF Education First and EF Educational Tours as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

EF Education First
EF Educational Tours

EF Education First and EF Educational Tours Overview

Total reviews
1
72
Company responses
0
0
Issues resolved
0
1

EF Educational Tours was first mentioned on PissedConsumer on May 6, 2012 and since then this brand received 72 reviews. It is 71 reviews more than EF Education First received since Jan 30, 2018.

EF Education First and EF Educational Tours Consumer Ratings

Rank
16 out of 1277 in Education category
217 out of 1277 in Education category
Staff
2 in category
150 in category
Value for money
22 in category
141 in category
Diversity of Products or Services
5 in category
117 in category

According to consumer ratings and reviews, EF Education First ranks 201 points higher in the Education category than EF Educational Tours. People gave EF Education First 5 stars for Staff criterion in Education category and it is 316 points higher than the worst rated brand in this category. At the same time, EF Educational Tours was rated 1.5 stars for Staff criterion in this category and it is 168 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that EF Education First has a higher rating than EF Educational Tours. Regarding Diversity of Products or Services criterion, consumers gave EF Education First 5 stars and it is 98% greater than other in category. EF Educational Tours however was rated 2.1 stars and it is 63% greater than other in category.

EF Education First and EF Educational Tours Rating Details

Staff
5 (1 review)
1.5 (35 reviews)
Reviewer's quote

EF’s kind and competent staff made the very frightening and extremely stressful experience of having my purse stolen from a hotel lobby while in Madrid bearable. Because of the help of EF’s emergency team, and my awesome tour director, I was able to go on with my trip and not let the awful...

Jamie S

...Hotel staff verified all food choices were selected by EF. Buses drove by some sights and when questioned, I was told I should have read fine print. For about $18000 I received trip from ***...

Lorell
Value for money
5 (1 review)
1.2 (33 reviews)
Reviewer's quote

No items

...EF continued to take out money until I changed my card number. Then sent us an email stating WE were cancelled from the trip because of insufficient funds?! Ummm, no! Our school leader cancelled it. And then chose to leave the school system...

Andrea H
Diversity of Products or Services
5 (1 review)
2.1 (16 reviews)
Reviewer's quote

No items

I am submitting a claim. I live in California. Do I file for their office in Colorado or Massachusetts?

Natasha R

EF Education First and EF Educational Tours Pros and Cons

Pros
  • Customer service
  • Countries
  • Payment plans
  • Marketing
Cons
No votes
  • Cancellation policy
  • Food
  • Customer service

EF Education First and EF Educational Tours Most Positive Reviews

Top rated reviews
5

In my opinion, EF is the best tour company in America, and that is why I have traveled with EF every year for the past t...

3.7

Well I will say first that the $155 is the insurance and second that it's made very clear that the insurance and deposit...

EF Education First and EF Educational Tours Most Critical Reviews

Lowest rated reviews
No votes
1

President's Email : shane@ef.com
Company: EF Educational Tours
Location: One Education Street
CAMBRIDGE, MA, 02141,...

EF Education First and EF Educational Tours Latest Reviews

Recent published reviews
No votes
1

I booked a trip for my daughter in May 2019 for a trip to Australia set for July 2021 (more than 2 years away). After th...

Read all 72 reviews

EF Education First and EF Educational Tours Products and Services

Most reviewed product and services
  • Ef Education First Tour (1 review)
  • Ef Educational Tours Tour (34 reviews)
  • Ef Educational Tours Customer Care (7 reviews)
  • Ef Educational Tours Tour Booking (4 reviews)