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Edreams

Travel Agencies
Has verified representatives
  • 4 ISSUES RESOLVED
  • 168 COMPANY RESPONSES
  • 210 TOTAL REVIEWS
  • $78.9K CLAIMED LOSSES
  • $797 AVERAGE LOSS
2.7
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Unprofessional 5
  • Pathetic 5
  • Product 3
  • Flight and hotel 2
  • Cheap fare 2

Customers don't like

  • Customer service15
  • Wrong booking information6
  • Steal money from you5
  • No refund policy5
  • Inaccuracies and phone charges5
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United Airlines

Transport
  • 4 ISSUES RESOLVED
  • 708 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Kind and helpful flight attendants 5
  • Very nice flight attendants 4
  • In-flight service 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • Lack of humane treatment8
  • Terrible customer service7
  • No customer service3
  • Lack of responce3
  • Worst organization2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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