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TripAdvisor

Travel Agencies
  • 1 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $36.7K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.2
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Helping 9000 people for free 1
  • Closing my account due to their nazi-like treatment of us 1

Customers don't like

  • Lack of ethics4
  • Total impossiblility of complaining1
  • Total impossibility of even making a simple billing enquiry1
  • Total impossibility of contacting them1
  • That they allow a client to only send good reviews to ta1
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Edreams

Travel Agencies
Has verified representatives
  • 4 ISSUES RESOLVED
  • 184 COMPANY RESPONSES
  • 227 TOTAL REVIEWS
  • $81.3K CLAIMED LOSSES
  • $782 AVERAGE LOSS
2.2
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Unprofessional 5
  • Pathetic 5
  • Product 3
  • Flight and hotel 2
  • Cheap fare 2

Customers don't like

  • Customer service34
  • Wrong booking information6
  • Steal money from you6
  • No refund policy6
  • Inaccuracies and phone charges5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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