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Edreams

Travel Agencies
Has verified representatives
  • 2 ISSUES RESOLVED
  • 158 COMPANY RESPONSES
  • 184 TOTAL REVIEWS
  • $74.9K CLAIMED LOSSES
  • $823 AVERAGE LOSS
2.9
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Unprofessional 5
  • Pathetic 4
  • Advertised price 2
  • Flight and hotel 2
  • Product 1

Customers don't like

  • Customer service18
  • No refund policy10
  • Fraud8
  • Took my money8
  • Inaccuracies and phone charges8
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 557 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $857 AVERAGE LOSS
1.4
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Will never use again 9
  • E-mail confirmation 3
  • Prices 3
  • Website 2
  • Nice customer service people 1

Customers don't like

  • Poor customer service23
  • Outright lies9
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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