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Edreams

Travel Agencies
Has verified representatives
  • 3 ISSUES RESOLVED
  • 158 COMPANY RESPONSES
  • 199 TOTAL REVIEWS
  • $78K CLAIMED LOSSES
  • $821 AVERAGE LOSS
2.7
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Unprofessional 5
  • Pathetic 5
  • Advertised price 2
  • Product 2
  • Flight and hotel 2

Customers don't like

  • Customer service10
  • Wrong booking information6
  • No refund policy5
  • Steal money from you5
  • Poor customer service5
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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 449 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $823 AVERAGE LOSS
1.5
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • All other experiences prior to this flight 3
  • Plane did not crash 3
  • Cheap flight 2
  • Flight attendants are always very nice 1
  • Plane did not go down in flames 1

Customers don't like

  • Refuse to refund4
  • Horrible customer service4
  • Carry-on charge3
  • Rude liars3
  • Unprofessional staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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