PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ryanair and Edreams as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Ryanair and Edreams Overview

Total reviews
Company responses
Issues resolved

Edreams was first mentioned on PissedConsumer on Dec 9, 2010 and since then this brand received 284 reviews. It is 274 reviews more than Ryanair received since Mar 12, 2008.

Ryanair and Edreams Consumer Ratings

137 out of 574 in Transport category
59 out of 667 in Travel Agencies category
Product or Service Quality
111 in category
97 in category
Value for money
95 in category
92 in category
Additional Fees
104 in category
94 in category

Ryanair and Edreams Rating Details

Product or Service Quality
1 (3 reviews)
1.2 (115 reviews)
Reviewer's quote

However, the only reply I got back from Ryanair's customer service was a repeated standard reply prewritten form saying that the prices on the website are live and they may change at anytime (no one argued against that - however they don't even mention the fact that the prices WERE EXACTLY THE...


...Thats how your customer service and cancelation policy works? tuesday 1. 11 pm central time I called after 2. 30 hours to talk with the supervisor...

Value for money
1.3 (3 reviews)
1.3 (86 reviews)
Reviewer's quote

At the same moment I call RYANAIR CAR HIRE who told me not to pay that money. But when I refused to pay the above money to BUDGET, they in turn refused to give me the car. In a new telephone conversation with RYANAIR CAR HIRE they told me to pay and I would get back the money I was illegally asked...


...I stay on the phone with them for more then 3 hours , after all I cancel and lost money but i don't want to deal with them anymore..

Additional Fees
1 (3 reviews)
1.2 (107 reviews)
Reviewer's quote

Worst airline ever, worst customer service, both on board and online. Useless chat and useless agents. Very very poor customer services... very disappointing. The online chat is only for the beauty of the website, in reality it doesn't help in any way. The agents don't know how to help or even...


they charge me a higher price than the one listed + there are fees that you can easily avoid by booking from any other website. I tried to call to cancel the flight. 3 times waiting was 30minutes each and you are dealing with animals completley animals at the end they told me if you cancel the...

Mina M

Ryanair and Edreams Pros and Cons

No votes
  • Unprofessional
  • Pathetic
  • Product
  • Worst company ever
  • Customer service
  • Customer service
  • Wrong booking information
  • Took my money

Ryanair and Edreams Most Positive Reviews

Top rated reviews
No votes

My Booking Ref. no. 2BFXAY & 2BICNF. Dear Sir/Madam, Early this morning I heard from my family this dreadful /sad...

Ryanair and Edreams Most Critical Reviews

Lowest rated reviews

Worst airline ever, worst customer service, both on board and online. Useless chat and useless agents. Very very poor cu...


I booked a ticket for someone and my name came as the traveler,

I contacted edreams straight away and they told me I wi...

Ryanair and Edreams Latest Reviews

Recent published reviews

Shame, shame, shame that your flight attendants allowed a white male to verbally abuse a black female passenger. If the...

Read all 10 reviews

I bought the tichet and it was Showing processeing..I was thinking everything it will be fine..I already rent the...

Read all 284 reviews

Ryanair and Edreams Products and Services

Most reviewed product and services
  • Ryanair Car Rental Booking (2 reviews)
  • Ryanair Flight Booking (1 review)
  • Ryanair Customer Care (1 review)
  • Edreams Flight Booking (184 reviews)
  • Edreams Customer Care (16 reviews)
  • Edreams Website (5 reviews)