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Edreams

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2.1
?

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  • 4 ISSUES RESOLVED
  • 184 COMPANY RESPONSES
  • 236 TOTAL REVIEWS
Rank
50 out of 588
in Travel Agencies category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    41
  • SUCCESSFUL
    76%
  • AVG CALL DURATION
    10:20
  • ISSUES RESOLVED
    16%
Top Products and Services
1.3
147 reviews
1
11 reviews
1
4 reviews

Priceline

1.4
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1222 TOTAL REVIEWS
Rank
105 out of 588
in Travel Agencies category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    215
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    02:03
  • ISSUES RESOLVED
    5%
Top Products and Services
1.3
110 reviews
1.4
108 reviews
1.6
44 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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