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Edreams

Travel Agencies
Has verified representatives
  • 3 ISSUES RESOLVED
  • 158 COMPANY RESPONSES
  • 202 TOTAL REVIEWS
  • $78.3K CLAIMED LOSSES
  • $816 AVERAGE LOSS
2.7
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Unprofessional 5
  • Pathetic 5
  • Advertised price 2
  • Product 2
  • Flight and hotel 2

Customers don't like

  • Customer service10
  • Wrong booking information6
  • No refund policy5
  • Steal money from you5
  • Poor customer service5
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Onetravel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 238 TOTAL REVIEWS
  • $86.5K CLAIMED LOSSES
  • $883 AVERAGE LOSS
1.3
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Easy use of website 1
  • Great web site 1
  • Last representative i spoke to 1
  • Low price 1
  • This company and responsible 1

Customers don't like

  • Scam data on website4
  • Difficulty getting refund4
  • Price fraud4
  • Service3
  • Very poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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