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Edreams
OneTravel

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Edreams

Edreams

2.1
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 262 TOTAL REVIEWS
Rank
55 out of 681
in Travel Agencies category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    51
  • SUCCESSFUL
    61%
  • AVG CALL DURATION
    10:20
  • ISSUES RESOLVED
    36%
Top Products and Services
1.3
178 reviews
1
16 reviews
1
5 reviews
OneTravel

OneTravel

1.3
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 280 TOTAL REVIEWS
Rank
134 out of 681
in Travel Agencies category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    98
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    07:13
  • ISSUES RESOLVED
    46%
Top Products and Services
1.5
134 reviews
1.4
20 reviews
No votes
2 reviews

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