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Edreams

Travel Agencies
Has verified representatives
  • 3 ISSUES RESOLVED
  • 158 COMPANY RESPONSES
  • 208 TOTAL REVIEWS
  • $78.7K CLAIMED LOSSES
  • $803 AVERAGE LOSS
2.7
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Unprofessional 5
  • Pathetic 5
  • Product 2
  • Flight and hotel 2
  • Advertised price 2

Customers don't like

  • Customer service15
  • Wrong booking information6
  • Steal money from you5
  • No refund policy5
  • Inaccuracies and phone charges5
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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 214 TOTAL REVIEWS
  • $48.6K CLAIMED LOSSES
  • $426 AVERAGE LOSS
1.3
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Convenience of reserving online 4
  • What was promised 3
  • Prior purchases were okay 2
  • Price 2
  • Present you a hotel and they are not really 1

Customers don't like

  • Lack of customer service9
  • Different product than advertised5
  • Unethical business practice3
  • Took my money2
  • No help at all2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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