Edreams vs Hotwire

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Edreams

Travel Agencies
Has verified representatives
  • 2 ISSUES RESOLVED
  • 158 COMPANY RESPONSES
  • 181 TOTAL REVIEWS
  • $73.3K CLAIMED LOSSES
  • $823 AVERAGE LOSS
2.7
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Unprofessional 5
  • Pathetic 4
  • Advertised price 2
  • Flight and hotel 2
  • Product 1

Customers don't like

  • Customer service18
  • No refund policy9
  • Steal money from you9
  • Price deception8
  • Wrong booking information8

Products by Edreams

No items

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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $448 AVERAGE LOSS
1.3
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Convenience of reserving online 4
  • What was promised 3
  • Price 2
  • At the moment not much 1
  • Prior purchases were okay 1

Customers don't like

  • Lack of customer service17
  • Different product than advertised6
  • Change in price5
  • Took my money5
  • No help at all4

Products by Hotwire

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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