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Edreams

Travel Agencies
Has verified representatives
  • 4 ISSUES RESOLVED
  • 169 COMPANY RESPONSES
  • 211 TOTAL REVIEWS
  • $78.9K CLAIMED LOSSES
  • $797 AVERAGE LOSS
2.7
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Unprofessional 5
  • Pathetic 5
  • Product 3
  • Flight and hotel 2
  • Cheap fare 2

Customers don't like

  • Customer service15
  • Wrong booking information6
  • Steal money from you5
  • No refund policy5
  • Inaccuracies and phone charges5
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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $48.6K CLAIMED LOSSES
  • $426 AVERAGE LOSS
1.3
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Convenience of reserving online 4
  • What was promised 2
  • Prior purchases were okay 2
  • Price 2

Customers don't like

  • Lack of customer service8
  • Different product than advertised5
  • Unethical business practice3
  • Took my money2
  • No help at all2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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