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Edreams

Travel Agencies
Has verified representatives
  • 3 ISSUES RESOLVED
  • 158 COMPANY RESPONSES
  • 204 TOTAL REVIEWS
  • $78.4K CLAIMED LOSSES
  • $808 AVERAGE LOSS
2.7
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Unprofessional 5
  • Pathetic 5
  • Advertised price 2
  • Product 2
  • Flight and hotel 2

Customers don't like

  • Customer service15
  • Wrong booking information6
  • Inaccuracies and phone charges5
  • Steal money from you5
  • No refund policy5
Delete
  • 3 ISSUES RESOLVED
  • 545 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Low fares 6
  • Flight attendant 5
  • Airport location 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service16
  • Baggage fees7
  • Paying to change flights6
  • Charges4
  • Useless employees4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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