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Edreams

Travel Agencies
Has verified representatives
  • 2 ISSUES RESOLVED
  • 158 COMPANY RESPONSES
  • 185 TOTAL REVIEWS
  • $74.9K CLAIMED LOSSES
  • $823 AVERAGE LOSS
2.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Pathetic 4
  • Unprofessional 3
  • Advertised price 2
  • Product 2

Customers don't like

  • Customer service18
  • No refund policy10
  • Price deception8
  • Wrong booking information8
  • Steal money from you8
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Expedia

Travel Agencies
  • 10 ISSUES RESOLVED
  • 1771 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Price comparisons 9
  • Bad bad bad 9
  • Easy website 9
  • Lower price 7
  • Horrible phone customer service 6

Customers don't like

  • Extremely poor customer service104
  • Lack of response from expedia34
  • False claims27
  • Substandard service25
  • Incompetent staff21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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