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Edreams

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2.1
  • 4 ISSUES RESOLVED
  • 184 COMPANY RESPONSES
  • 235 TOTAL REVIEWS
Rank
50 out of 582
in Travel Agencies category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    41
  • SUCCESSFUL
    76%
  • AVG CALL DURATION
    10:20
  • ISSUES RESOLVED
    16%
Top Products and Services
1.3
147 reviews
1
11 reviews
1
4 reviews
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1919 TOTAL REVIEWS
Rank
90 out of 582
in Travel Agencies category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:58
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
368 reviews
1.7
112 reviews
1.7
88 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Njura
Saint Petersburg, Saint Petersburg, Russian Federation #1331283

Dear Sirs,

It would be rather unhonest to compare 2 companies knowing nothing of another one. I wrote my negative comment upon receiving bad experience with Edreams. And my only aim was to wam everybody against dealing with this so-called company.

Best regards,

Natalia

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