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Edreams

Travel Agencies
Has verified representatives
  • 3 ISSUES RESOLVED
  • 158 COMPANY RESPONSES
  • 189 TOTAL REVIEWS
  • $75.3K CLAIMED LOSSES
  • $818 AVERAGE LOSS
2.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Unprofessional 5
  • Pathetic 4
  • Advertised price 2
  • Product 2
  • Flight and hotel 2

Customers don't like

  • Customer service18
  • No refund policy10
  • Inaccuracies and phone charges9
  • Steal money from you9
  • Wrong booking information8
Delete
  • 0 ISSUES RESOLVED
  • 276 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Seats 8
  • Food 7
  • Yes 4
  • Wifi 3
  • In-flight service 2

Customers don't like

  • Poor customer service11
  • Flight attendant7
  • Ran out of meals6
  • Customer service response4
  • Poor ground customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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