PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Swiss Colony and Edible Arrangements as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Swiss Colony
Edible Arrangements

The Swiss Colony and Edible Arrangements Overview

Total reviews
214
624
Company responses
30
0
Issues resolved
0
6

Edible Arrangements was first mentioned on PissedConsumer on May 28, 2010 and since then this brand received 624 reviews. It is 410 reviews more than The Swiss Colony received since Apr 29, 2008.

The Swiss Colony and Edible Arrangements Consumer Ratings

Rank
15 out of 353 in Food Delivery category
54 out of 353 in Food Delivery category
Customer service
15 in category
47 in category
Reliability
10 in category
48 in category
Website
27 in category
40 in category

According to consumer ratings and reviews, The Swiss Colony ranks 39 points higher in the Food Delivery category than Edible Arrangements. People gave The Swiss Colony 2 stars for Customer service criterion in Food Delivery category and it is 99 points higher than the worst rated brand in this category. At the same time, Edible Arrangements was rated 1.2 stars for Customer service criterion in this category and it is 67 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that The Swiss Colony has a higher rating than Edible Arrangements. Regarding Website criterion, consumers gave The Swiss Colony 2.7 stars and it is 76% greater than other in category. Edible Arrangements however was rated 2.2 stars and it is 65% greater than other in category.

The Swiss Colony and Edible Arrangements Rating Details

Customer service
2 (88 reviews)
1.2 (250 reviews)
Reviewer's quote

Coustomer service reps lie. Bought tablet worked for a few months returned it Waiting for refund getting the run around about my refund..

Sharon M

...HORRIBLE CUSTOMER SERVICE AND PRODUCT DELIVERY!..

Karen A
Reliability
2.4 (80 reviews)
1.2 (231 reviews)
Reviewer's quote

I wanted to order online and use a credit card. The system wouldn't let me in since I couldn't remember my password. I tried to create a new one, didn't work. I tried to set up a new account. It threw me out and said there was a problem. Who set up your ordering system? Certainly not customer...

Marsha T

Do not work for edible arrangements, the manager will pay you under the table without your knowledge, let the employees disrespect you and then fire you for no reason

PissedConsumer1699853
Website
2.7 (76 reviews)
2.2 (224 reviews)
Reviewer's quote

This year, I experienced multiple failures of the Swiss Colony website, and only once was I able to reach an actual person to talk to. The agent I spoke with had a terrible attitude; actually said to me "I'll try to help, but we're very busy right now" - and the tone of voice told me I was...

Keitha M

I specifically ordered the ONLY birthday arrangement available without strawberries! As per the website description the Safari Sweets does not have strawberries great because my friend is ALLERGIC to strawberries! They had trouble delivering the fruit to my friends house, I spoke to several reps at...

Chantelle T

The Swiss Colony and Edible Arrangements Pros and Cons

Pros
  • Products
  • Love the petite fours
  • Good products
  • So mad that i used your company
  • Ease of ordering
  • Very easy to order
Cons
  • Way they handle payment
  • Suck
  • Shady way they handle business when there is a death
  • Customer service
  • Lack of desire to solve issue
  • Do not return calls

The Swiss Colony and Edible Arrangements Most Positive Reviews

Top rated reviews
5

I don't understand why people would complain. My experience is wonderful. Actually a little too wonderful and...

5

Beauitful arrangements but horrible customer care..........

The Swiss Colony and Edible Arrangements Most Critical Reviews

Lowest rated reviews
1

I don't know what person considered these items as normal size! I think this company is a scam! I payed 126.00 dollars...

1

Yes, I have a major complaint!! I ordered by phone to our local store on 10/17, and specifically told the young man that...

The Swiss Colony and Edible Arrangements Latest Reviews

Recent published reviews
5

I did not have a catalog so I did not have an order number so I could not order. I am going online to find an order...

Read all 214 reviews
1

Gobble Gobble Platter contents arrived disorganized in container, not resembling a turkey as advertised. Grape stem...

Read all 624 reviews

The Swiss Colony and Edible Arrangements Products and Services

Most reviewed product and services
  • The Swiss Colony Customer Care (43 reviews)
  • The Swiss Colony Shipping Service (34 reviews)
  • The Swiss Colony Delivery Service (11 reviews)
  • Edible Arrangements Delivery Service (171 reviews)
  • Edible Arrangements Fruit Arrangement (146 reviews)
  • Edible Arrangements Arrangement (76 reviews)