PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sharis Berries and Edible Arrangements as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sharis Berries
Edible Arrangements

Sharis Berries and Edible Arrangements Overview

Total reviews
566
624
Company responses
0
0
Issues resolved
6
6

Edible Arrangements was first mentioned on PissedConsumer on May 28, 2010 and since then this brand received 624 reviews. It is 58 reviews more than Sharis Berries received since May 10, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Sharis Berries customer support team and Edible Arrangements customer service.

Sharis Berries and Edible Arrangements Consumer Ratings

Rank
39 out of 354 in Food Delivery category
55 out of 354 in Food Delivery category
Customer service
27 in category
47 in category
Product or Service Quality
39 in category
46 in category
Value for money
42 in category
49 in category

According to consumer ratings and reviews, Sharis Berries ranks 16 points higher in the Food Delivery category than Edible Arrangements. People gave Sharis Berries 1.6 stars for Customer service criterion in Food Delivery category and it is 87 points higher than the worst rated brand in this category. At the same time, Edible Arrangements was rated 1.2 stars for Customer service criterion in this category and it is 67 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Sharis Berries has a higher rating than Edible Arrangements. Regarding Value for money criterion, consumers gave Sharis Berries 1.5 stars and it is 63% greater than other in category. Edible Arrangements however was rated 1.4 stars and it is 57% greater than other in category.

Sharis Berries and Edible Arrangements Rating Details

Customer service
1.6 (307 reviews)
1.2 (250 reviews)
Reviewer's quote

But while I am on the phone with Shari’s Berries customer service person, I get a confirmation of my order for that day 8/13/19. So that proved I had never been notified my order was canceled and did not have the opportunity to have done something else for my daughter’s special birthday. The...

PissedConsumer1623909

...HORRIBLE CUSTOMER SERVICE AND PRODUCT DELIVERY!..

Karen A
Product or Service Quality
1.6 (292 reviews)
1.4 (182 reviews)
Reviewer's quote

Ordered for fathers day paid an extra 12.99 for certain day delivery. That day came and passed. They were shipped the day they were supposed to be delivered. 2 days later and still no chocolate.. called and lady said oh well things happen can re ship to you on monday and you will have them next...

Barbara G

I specifically ordered the ONLY birthday arrangement available without strawberries! As per the website description the Safari Sweets does not have strawberries great because my friend is ALLERGIC to strawberries! They had trouble delivering the fruit to my friends house, I spoke to several reps at...

Chantelle T
Value for money
1.5 (291 reviews)
1.4 (167 reviews)
Reviewer's quote

Placed order on 5/12/19 for delivery on 5/21. Never arrived. Called customer service 3 times and told I would be refunded. Never happened. This is theft!

Barbara L

Do not work for edible arrangements, the manager will pay you under the table without your knowledge, let the employees disrespect you and then fire you for no reason

PissedConsumer1699853

Sharis Berries and Edible Arrangements Pros and Cons

Pros
  • Good product at times
  • Good customer service
  • Convenience
  • So mad that i used your company
  • Ease of ordering
  • Very easy to order
Cons
  • Poor customer service
  • Customer service
  • Poor customer service and poor order processing over phone
  • Customer service
  • Lack of desire to solve issue
  • Do not return calls

Sharis Berries and Edible Arrangements Most Positive Reviews

Top rated reviews
5

I received the Valentine's Day strawberries and roses. The roses were very small. They seemed like miniature roses. The...

5

Beauitful arrangements but horrible customer care..........

Sharis Berries and Edible Arrangements Most Critical Reviews

Lowest rated reviews
1

I went to this site to order some berries for my Mother for Mother's Day. They did not show the amount of shipping on...

1

Yes, I have a major complaint!! I ordered by phone to our local store on 10/17, and specifically told the young man that...

Sharis Berries and Edible Arrangements Latest Reviews

Recent published reviews

Charged my card 5 times, poor customer service

Read all 566 reviews
1

Gobble Gobble Platter contents arrived disorganized in container, not resembling a turkey as advertised. Grape stem...

Read all 624 reviews

Sharis Berries and Edible Arrangements Products and Services

Most reviewed product and services
  • Sharis Berries Shipping Service (190 reviews)
  • Sharis Berries Strawberries (75 reviews)
  • Sharis Berries Customer Care (59 reviews)
  • Edible Arrangements Delivery Service (171 reviews)
  • Edible Arrangements Fruit Arrangement (146 reviews)
  • Edible Arrangements Arrangement (76 reviews)