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Edible Arrangements

Food Delivery
  • 5 ISSUES RESOLVED
  • 506 TOTAL REVIEWS
  • $40K CLAIMED LOSSES
  • $240 AVERAGE LOSS
1.6
Customer service
Reliability
Website
Turnaround Time
Discounts and Special Offers
  • Ease of ordering 4
  • So mad that i used your company 3
  • Idea 2
  • Customer service 2
  • Very easy to order 1

Customers don't like

  • Customer service17
  • Lack of desire to solve issue10
  • Ignored by customer service6
  • Do not return calls5
  • Delivery5
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Sharis Berries

Food Delivery
  • 4 ISSUES RESOLVED
  • 303 TOTAL REVIEWS
  • $24.6K CLAIMED LOSSES
  • $438 AVERAGE LOSS
1.8
Customer service
Reliability
Website
Turnaround Time
Discounts and Special Offers
  • Good product at times 4
  • Swizzled strawberries 2
  • Products appeared appetizing and professionally displayed 2
  • Pervious orders i made and had no problems 2
  • Good customer service 2

Customers don't like

  • Poor customer service6
  • Poor customer service and poor order processing over phone5
  • Customer service4
  • Cust serv disrespect for customers and refund policy4
  • Strawberries all broken and mushy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1433441

I will NEVER use Shari's Berries again. Absolutely terrible experience and I encourage everyone to do business with somebody else.

I placed an order, several days in advance, to be delivered on Valentine's day...I paid extra to guarantee delivery on Valentine's Day as well. The order did not ship until THE DAY AFTER. I was not notified that there was any delays, that my package did not ship or anything...again, I paid extra to guarantee delivery and placed the order days in advance.

When I called up customer service I asked to speak with a manager.

I was put on and of hold several times and told they were having "technical difficulties" the representative going by the name of Jerod, finally told me there was no manager available. I asked for a direct number to a manger, or the number to the corporate office and was told that he did not have it and then that he could not give it. At that point Jerod refunded my order and told me that was all he could do and there was no one I could talk to.

Absolutely terrible business transaction as well as lousy customer service. Do yourself a favor and take your business elsewhere

Anonymous
to Andrew #1435863

i had a similar problem and they wanted to deliver week old berries and overcharged me for shipping. Customer service is so outsourced I did not know what language they were speaking. THE WORST