Edible Arrangements vs Sharis Berries
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Customers like
- So mad that i used your company 3
- Ease of ordering 3
- Idea 2
- Customer service 2
- Very easy to order 1
Customers don't like
- Customer service17
- Lack of desire to solve issue10
- Ignored by customer service6
- Do not return calls5
- Delivery5
Products by Edible Arrangements
- Edible Arrangements Fruit Arrangement
- Edible Arrangements Delivery Service
- Edible Arrangements Arrangement
- Edible Arrangements Customer Care
- Edible Arrangements Chocolate Dipped Strawberries Box Fruit Arrangement
- Edible Arrangements Make Them Smile Fruit Arrangement
- Edible Arrangements Delicious Daisy Fruit Arrangement
- Edible Arrangements Shipping Service
- Edible Arrangements Coupon
- Edible Arrangements Rewards Program
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Customers like
- Good product at times 4
- Products appeared appetizing and professionally displayed 2
- Pervious orders i made and had no problems 2
- Uncertainty about delivery times for fragile fruit 1
- Swizzled strawberries 1
Customers don't like
- Poor customer service6
- Customer service4
- Cust serv disrespect for customers and refund policy4
- Strawberries all broken and mushy3
- Poor quality3
Products by Sharis Berries
- Sharis Berries Shipping Service
- Sharis Berries Fruit Arrangement
- Sharis Berries Customer Care
- Sharis Berries Arrangement
- Sharis Berries Strawberries
- Sharis Berries Roses Flowers
- Sharis Berries One Dozen Red Roses With 6 Fancy Strawberries Arrangement
- Sharis Berries Flowers
- Sharis Berries Berries
- Sharis Berries 12 Rainbow Roses With 6 Swizzled Strawberries Arrangement
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Discussion
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I will NEVER use Shari's Berries again.Absolutely terrible experience and I encourage everyone to do business with somebody else.
I placed an order, several days in advance, to be delivered on Valentine's day...I paid extra to guarantee delivery on Valentine's Day as well. The order did not ship until THE DAY AFTER. I was not notified that there was any delays, that my package did not ship or anything...again, I paid extra to guarantee delivery and placed the order days in advance.
When I called up customer service I asked to speak with a manager.
I was put on and of hold several times and told they were having "technical difficulties" the representative going by the name of Jerod, finally told me there was no manager available. I asked for a direct number to a manger, or the number to the corporate office and was told that he did not have it and then that he could not give it. At that point Jerod refunded my order and told me that was all he could do and there was no one I could talk to.
Absolutely terrible business transaction as well as lousy customer service.Do yourself a favor and take your business elsewhere
i had a similar problem and they wanted to deliver week old berries and overcharged me for shipping. Customer service is so outsourced I did not know what language they were speaking. THE WORST