PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Edible Arrangements and Sharis Berries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Edible Arrangements
Sharis Berries

Edible Arrangements and Sharis Berries Overview

Total reviews
624
566
Company responses
0
0
Issues resolved
6
6

Edible Arrangements was first mentioned on PissedConsumer on May 28, 2010 and since then this brand received 624 reviews. It is 58 reviews more than Sharis Berries received since May 10, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Edible Arrangements customer support team and Sharis Berries customer service.

Edible Arrangements and Sharis Berries Consumer Ratings

Rank
55 out of 353 in Food Delivery category
38 out of 353 in Food Delivery category
Customer service
47 in category
27 in category
Reliability
48 in category
36 in category
Website
40 in category
38 in category

According to consumer ratings and reviews, Sharis Berries ranks 17 points higher in the Food Delivery category than Edible Arrangements. People gave Edible Arrangements 1.2 stars for Customer service criterion in Food Delivery category and it is 67 points higher than the worst rated brand in this category. At the same time, Sharis Berries was rated 1.6 stars for Customer service criterion in this category and it is 87 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Sharis Berries has a higher rating than Edible Arrangements. Regarding Website criterion, consumers gave Edible Arrangements 2.2 stars and it is 65% greater than other in category. Sharis Berries however was rated 2.3 stars and it is 67% greater than other in category.

Edible Arrangements and Sharis Berries Rating Details

Customer service
1.2 (250 reviews)
1.6 (307 reviews)
Reviewer's quote

...HORRIBLE CUSTOMER SERVICE AND PRODUCT DELIVERY!..

Karen A

But while I am on the phone with Shari’s Berries customer service person, I get a confirmation of my order for that day 8/13/19. So that proved I had never been notified my order was canceled and did not have the opportunity to have done something else for my daughter’s special birthday. The...

PissedConsumer1623909
Reliability
1.2 (231 reviews)
1.5 (284 reviews)
Reviewer's quote

Do not work for edible arrangements, the manager will pay you under the table without your knowledge, let the employees disrespect you and then fire you for no reason

PissedConsumer1699853

Have ordered several items from them. This time placed an order for three items in September. The first was to be delivered today while I was visiting my son for thanksgiving. They were never delivered because the wrong address was listed, I was on the phone twice for more than 35 min. Finally they...

Pat b
Website
2.2 (224 reviews)
2.3 (268 reviews)
Reviewer's quote

I specifically ordered the ONLY birthday arrangement available without strawberries! As per the website description the Safari Sweets does not have strawberries great because my friend is ALLERGIC to strawberries! They had trouble delivering the fruit to my friends house, I spoke to several reps at...

Chantelle T

Don't trust the website photos. They show an arrangement of beautiful red "hand dipped" strawberries. What was delivered was a box of machine dipped berries with no stems...

Suzie H

Edible Arrangements and Sharis Berries Pros and Cons

Pros
  • So mad that i used your company
  • Ease of ordering
  • Very easy to order
  • Good product at times
  • Good customer service
  • Convenience
Cons
  • Customer service
  • Lack of desire to solve issue
  • Do not return calls
  • Poor customer service
  • Customer service
  • Poor customer service and poor order processing over phone

Edible Arrangements and Sharis Berries Most Positive Reviews

Top rated reviews
5

Beauitful arrangements but horrible customer care..........

5

I received the Valentine's Day strawberries and roses. The roses were very small. They seemed like miniature roses. The...

Edible Arrangements and Sharis Berries Most Critical Reviews

Lowest rated reviews
1

Yes, I have a major complaint!! I ordered by phone to our local store on 10/17, and specifically told the young man that...

1

I went to this site to order some berries for my Mother for Mother's Day. They did not show the amount of shipping on...

Edible Arrangements and Sharis Berries Latest Reviews

Recent published reviews
1

Gobble Gobble Platter contents arrived disorganized in container, not resembling a turkey as advertised. Grape stem...

Read all 624 reviews

Charged my card 5 times, poor customer service

Read all 566 reviews

Edible Arrangements and Sharis Berries Products and Services

Most reviewed product and services
  • Edible Arrangements Delivery Service (171 reviews)
  • Edible Arrangements Fruit Arrangement (146 reviews)
  • Edible Arrangements Arrangement (76 reviews)
  • Sharis Berries Shipping Service (190 reviews)
  • Sharis Berries Strawberries (75 reviews)
  • Sharis Berries Customer Care (59 reviews)