PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Edible Arrangements and ProFlowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Edible Arrangements
ProFlowers

Edible Arrangements and ProFlowers Overview

Total reviews
634
1335
Company responses
0
12
Issues resolved
6
5

ProFlowers was first mentioned on PissedConsumer on Jan 10, 2008 and since then this brand received 1335 reviews. It is 701 reviews more than Edible Arrangements received since May 28, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Edible Arrangements customer support team than with ProFlowers customer service.

Edible Arrangements and ProFlowers Consumer Ratings

Rank
54 out of 340 in Food Delivery category
29 out of 277 in Flowers / Florist category
Customer service
49 in category
26 in category
Website
42 in category
24 in category
Turnaround Time
37 in category
14 in category

Edible Arrangements and ProFlowers Rating Details

Customer service
1.2 (252 reviews)
1.3 (265 reviews)
Reviewer's quote

...HORRIBLE CUSTOMER SERVICE AND PRODUCT DELIVERY!..

Karen A

...Very dissatisfied with proflowers customer service as well..

Kiley
Website
2.2 (230 reviews)
2.1 (255 reviews)
Reviewer's quote

I specifically ordered the ONLY birthday arrangement available without strawberries! As per the website description the Safari Sweets does not have strawberries great because my friend is ALLERGIC to strawberries! They had trouble delivering the fruit to my friends house, I spoke to several reps at...

Chantelle T

...All over website it says get flowers on Valentines day. Did checkout and got to see all the fees that are not advertised more than doubling the advertised price. Part of fee is "Guaranteed Delivery on Valentines Day...

Vin E
Turnaround Time
1.5 (212 reviews)
1.7 (206 reviews)
Reviewer's quote

I ordered 2 dozen strawberries this morning and called at 10:38am to check on a delivery time. The lady that answered told me they should arrive within 2 hours. Several hours later, nothing...

Alissa

...This was my first and last time and I'm writing this so that you can save yourselves..

Laurel N

Edible Arrangements and ProFlowers Pros and Cons

Pros
  • So mad that i used your company
  • Ease of ordering
  • Very easy to order
  • Selection
  • Website
  • Initial prices
Cons
  • Customer service
  • Lack of desire to solve issue
  • Do not return calls
  • Customer service
  • Hidden costs
  • Fraudulant representation

Edible Arrangements and ProFlowers Most Positive Reviews

Top rated reviews
5

Beauitful arrangements but horrible customer care..........

5

I have used ProFlowers for years and was always very satisfied with the service. But now that FTD has taken over, they...

Edible Arrangements and ProFlowers Most Critical Reviews

Lowest rated reviews
1

Yes, I have a major complaint!! I ordered by phone to our local store on 10/17, and specifically told the young man that...

1

This company is a total scam! I bought an on-line coupon that should have saved me $15, instead I find that not only is...

Edible Arrangements and ProFlowers Latest Reviews

Recent published reviews
1

My order is lossed and the store I ordered from corporate closed it down. They are telling me I have to buy another one...

Read all 634 reviews

I ordered a bouquet arrangement for my sisters birthday from PROFLOWERS, which was delivered late! They delivered the...

Read all 1335 reviews

Edible Arrangements and ProFlowers Products and Services

Most reviewed product and services
  • Edible Arrangements Delivery Service (172 reviews)
  • Edible Arrangements Fruit Arrangement (147 reviews)
  • Edible Arrangements Arrangement (79 reviews)
  • Proflowers Flowers (418 reviews)
  • Proflowers Delivery Service (210 reviews)
  • Proflowers Arrangement (155 reviews)