PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harry And David and Edible Arrangements as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harry And David
Edible Arrangements

Harry And David and Edible Arrangements Overview

Total reviews
398
624
Company responses
0
0
Issues resolved
2
6

Edible Arrangements was first mentioned on PissedConsumer on May 28, 2010 and since then this brand received 624 reviews. It is 226 reviews more than Harry And David received since Dec 5, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Harry And David customer support team and Edible Arrangements customer service.

Harry And David and Edible Arrangements Consumer Ratings

Rank
47 out of 354 in Food Delivery category
55 out of 354 in Food Delivery category
Product or Service Quality
50 in category
46 in category
Customer service
32 in category
47 in category
Reliability
43 in category
48 in category

According to consumer ratings and reviews, Harry And David ranks 8 points higher in the Food Delivery category than Edible Arrangements. People gave Harry And David 1.4 stars for Product or Service Quality criterion in Food Delivery category and it is 46 points higher than the worst rated brand in this category. At the same time, Edible Arrangements was rated 1.4 stars for Product or Service Quality criterion in this category and it is 50 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Harry And David has a higher rating than Edible Arrangements. Regarding Reliability criterion, consumers gave Harry And David 1.3 stars and it is 55% greater than other in category. Edible Arrangements however was rated 1.2 stars and it is 49% worse than other in category.

Harry And David and Edible Arrangements Rating Details

Product or Service Quality
1.4 (152 reviews)
1.4 (182 reviews)
Reviewer's quote

...Yesterday, a customer service rep informed me online orders always take longer, really?? The birthday is now three days past. I am a most disappointed customer. I will not be ordering from David & Harry’s again...

Barbara K

...HORRIBLE CUSTOMER SERVICE AND PRODUCT DELIVERY!..

Karen A
Customer service
1.5 (152 reviews)
1.2 (250 reviews)
Reviewer's quote

I called customer service right away. A guy named Garret is by far the rudest man i have encountered this new year!!! I stated my complaints and i told him that in the future “please make sure all orders are complete before delivering” he answered me rudely and gave a lengthy explanation of their...

PissedConsumer1441842

I specifically ordered the ONLY birthday arrangement available without strawberries! As per the website description the Safari Sweets does not have strawberries great because my friend is ALLERGIC to strawberries! They had trouble delivering the fruit to my friends house, I spoke to several reps at...

Chantelle T
Reliability
1.3 (151 reviews)
1.2 (231 reviews)
Reviewer's quote

I have purchased from this company, which has led to promotional emails...all of which DO NOT WORK. They have expired, even though I have tried to use that day, they are not valid or whatever lame reason. bottom line is it is a bait and switch promotion, which I am certain is illegal. I wrote to...

Arletha

Do not work for edible arrangements, the manager will pay you under the table without your knowledge, let the employees disrespect you and then fire you for no reason

PissedConsumer1699853

Harry And David and Edible Arrangements Pros and Cons

Pros
  • Customer service
  • Choosing delivery date
  • Online shopping
  • So mad that i used your company
  • Ease of ordering
  • Very easy to order
Cons
  • Customer service
  • Quality was sickening
  • Delivery guarantee
  • Customer service
  • Lack of desire to solve issue
  • Do not return calls

Harry And David and Edible Arrangements Most Positive Reviews

Top rated reviews
5

This was a gift, sent to my mom in another state. Mom said they had whitish 'dusty' coating (probably the whiteness that...

5

Beauitful arrangements but horrible customer care..........

Harry And David and Edible Arrangements Most Critical Reviews

Lowest rated reviews
1

I purchased a jam set from the Harry and Davis store in PA. When I opened one, the jam was over filled and the seal on...

1

Yes, I have a major complaint!! I ordered by phone to our local store on 10/17, and specifically told the young man that...

Harry And David and Edible Arrangements Latest Reviews

Recent published reviews
1.3

I have used them for years with no problem. Recently I placed a small order weeks in advance of the chosen delivery...

Read all 398 reviews
1

Gobble Gobble Platter contents arrived disorganized in container, not resembling a turkey as advertised. Grape stem...

Read all 624 reviews

Harry And David and Edible Arrangements Products and Services

Most reviewed product and services
  • Harry And David Gift Basket (69 reviews)
  • Harry And David Shipping Service (50 reviews)
  • Harry And David Customer Care (25 reviews)
  • Edible Arrangements Delivery Service (171 reviews)
  • Edible Arrangements Fruit Arrangement (146 reviews)
  • Edible Arrangements Arrangement (76 reviews)