PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Harry And David and Edible Arrangements as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Harry And David
Edible Arrangements

Harry And David and Edible Arrangements Overview

Total reviews
431
838
Company responses
0
0
Issues resolved
5
7

Harry And David and Edible Arrangements Consumer Ratings

Rank
51 out of 261 in Food Delivery category
59 out of 261 in Food Delivery category
Customer service
34 in category
57 in category
Product or Service Quality
55 in category
61 in category
Reliability
50 in category
55 in category
Website
39 in category
46 in category

Harry And David and Edible Arrangements Rating Details

Customer service
1.5 (171 reviews)
1.2 (362 reviews)
Reviewer's quote

...Customer service horrible. My mother ended up with no gift and I received an apology from customer service but nothing else. I would give them a 0 if I could..

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...This is really frustrating and I am not happy with the customer service..

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Product or Service Quality
1.4 (170 reviews)
1.4 (285 reviews)
Reviewer's quote

...I emailed customer service and asked for a discounted price on the order since the gift would not be delivered until after her birthday, and was granted a discounted price. However, my credit card statement today showed a charge of the regular price. I will NEVER use Harry and David again..

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..., with multiple companies, and never have experienced this ridiculousness level of service. Unfortunately, I couldn't place the order..

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Reliability
1.3 (166 reviews)
1.2 (341 reviews)
Reviewer's quote

Horrible customer experienceOperator was rude uninformed and a jerkTried to find out senderWould not reveal.Box full of ants

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On hold nobody ever answered

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Website
2.2 (151 reviews)
2.1 (316 reviews)
Reviewer's quote

I ordered 31637X a Christmas cactus and it looked NOTHING like the picture on the website. The website picture shows the basket with flowers in full bloom and the basket is full of the plant. The gift that was delivered had a few buds ( no blooms) and it looked like they stuck one small plant in...

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Edible arrangements and Holly Springs, North Carolina and The corporate office neglected to shut down the store and website for ordering and led tons of people, including myself, to believe that orders went through successfully. I have a confirmation number and a drafted account, but no...

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Harry And David and Edible Arrangements Pros and Cons

Pros
  • Customer service resolution
  • Customer service
  • Choosing delivery date
  • So mad that i used your company
  • Very easy to order
  • Ease of ordering
Cons
  • Customer service
  • Delivery guarantee
  • Quality was sickening
  • Customer service
  • Lack of desire to solve issue
  • Very poor customer service

Harry And David and Edible Arrangements Most Positive Reviews

Top rated reviews
5

This was a gift, sent to my mom in another state. Mom said they had whitish 'dusty' coating (probably the whiteness that...

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5

Beauitful arrangements but horrible customer care..........

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5

I ordered a canister of moose munch 10oz. for my Mother In Laws 80 th Birthday. When I was wrapping her gift I noticed...

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5

I ordered a delivery from the Pinellas Park store, near St. Petersburg Fl.
I called the person that was getting the deli...

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Harry And David and Edible Arrangements Most Critical Reviews

Lowest rated reviews
1

I purchased a jam set from the Harry and Davis store in PA. When I opened one, the jam was over filled and the seal on...

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1

Yes, I have a major complaint!! I ordered by phone to our local store on 10/17, and specifically told the young man that...

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1

Thank you for your inappropriate suggestion.I would prefer not to contact the State office for AIG and let them know the...

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1

I ordered a $100 edible areangement for my moms 49th birthday and was very disappointed! The fruits were old and...

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Harry And David and Edible Arrangements Latest Reviews

Recent published reviews
3.7

I received a replacement box of pears because after 3 weeks my original box hadn't ripened. Following the instructions...

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1

On hold nobody ever answered

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1.2

Horrible customer experience
Operator was rude uninformed and a jerk
Tried to find out sender
Would not reveal.
Box full of...

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1

You promised delivery yesterday it never came I ordered it on Sunday you lied to me when I called you at 315 and you...

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Harry And David and Edible Arrangements Products and Services

Most reviewed product and services
  • Harry And David Gift Basket (71 reviews)
  • Harry And David Shipping Service (50 reviews)
  • Harry And David Pear (28 reviews)
  • Edible Arrangements Delivery Service (205 reviews)
  • Edible Arrangements Fruit Arrangement (171 reviews)
  • Edible Arrangements Arrangement (85 reviews)