PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Edible Arrangements and Harry And David as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Edible Arrangements
Harry And David

Edible Arrangements and Harry And David Overview

Total reviews
823
431
Company responses
0
0
Issues resolved
6
5

Edible Arrangements and Harry And David Consumer Ratings

Rank
65 out of 259 in Food Delivery category
50 out of 259 in Food Delivery category
Customer service
53 in category
32 in category
Reliability
54 in category
47 in category
Website
43 in category
39 in category
Turnaround Time
44 in category
32 in category

Edible Arrangements and Harry And David Rating Details

Customer service
1.2 (353 reviews)
1.5 (171 reviews)
Reviewer's quote

...6) At least for all my troubles and wait time, you would think customer service would have been their priority besides making my order. Good customer service is making an effort to satisfy a customer. 7) I was already inconvenienced and I only got an apology when I said I should have received a call...

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...Customer service horrible. My mother ended up with no gift and I received an apology from customer service but nothing else. I would give them a 0 if I could..

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Reliability
1.2 (330 reviews)
1.3 (166 reviews)
Reviewer's quote

Place and order as a birthday surprise, not last minute. There was no time window given for delivery. So when attempt was made my recipient was not home. The delivery man calls and just says he is there. Does not explain the recipient now is required to go get the order. When I called the local...

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Horrible customer experienceOperator was rude uninformed and a jerkTried to find out senderWould not reveal.Box full of ants

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Website
2 (308 reviews)
2.2 (151 reviews)
Reviewer's quote

Edible arrangements and Holly Springs, North Carolina and The corporate office neglected to shut down the store and website for ordering and led tons of people, including myself, to believe that orders went through successfully. I have a confirmation number and a drafted account, but no...

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I ordered 31637X a Christmas cactus and it looked NOTHING like the picture on the website. The website picture shows the basket with flowers in full bloom and the basket is full of the plant. The gift that was delivered had a few buds ( no blooms) and it looked like they stuck one small plant in...

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Turnaround Time
1.4 (293 reviews)
1.7 (139 reviews)
Reviewer's quote

This was my first time ordering from them, we recently had a death in our family and I thought a nice gesture for my son Uncle was to give him something to uplift his spirit. On the website it says will deliver same day so I ordered paid delivery fee and it hasnt showed up they never called or even...

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Two times too late, won't get a third chance! This is the second time a parcel was late to my mom, an 83 year old lady who lives alone and honestly relies on special little gifts like this. I ordered this item well in advance and still they just could not deliver on time! I do not get it, and there...

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Edible Arrangements and Harry And David Pros and Cons

Pros
  • So mad that i used your company
  • Very easy to order
  • Ease of ordering
  • Customer service resolution
  • Customer service
  • Choosing delivery date
Cons
  • Customer service
  • Lack of desire to solve issue
  • Very poor customer service
  • Customer service
  • Delivery guarantee
  • Quality was sickening

Edible Arrangements and Harry And David Most Positive Reviews

Top rated reviews
5

Beauitful arrangements but horrible customer care..........

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5

This was a gift, sent to my mom in another state. Mom said they had whitish 'dusty' coating (probably the whiteness that...

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5

I ordered a delivery from the Pinellas Park store, near St. Petersburg Fl.
I called the person that was getting the deli...

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5

I ordered a canister of moose munch 10oz. for my Mother In Laws 80 th Birthday. When I was wrapping her gift I noticed...

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Edible Arrangements and Harry And David Most Critical Reviews

Lowest rated reviews
1

Yes, I have a major complaint!! I ordered by phone to our local store on 10/17, and specifically told the young man that...

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1

I purchased a jam set from the Harry and Davis store in PA. When I opened one, the jam was over filled and the seal on...

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1

I ordered a $100 edible areangement for my moms 49th birthday and was very disappointed! The fruits were old and...

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1

Thank you for your inappropriate suggestion.I would prefer not to contact the State office for AIG and let them know the...

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Edible Arrangements and Harry And David Latest Reviews

Recent published reviews
No votes

I made an order on 7/09/2020 for a same day delivery. They called me that day saying it cant be delivered till the next...

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3.7

I received a replacement box of pears because after 3 weeks my original box hadn't ripened. Following the instructions...

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1.7

Place and order as a birthday surprise, not last minute. There was no time window given for delivery. So when attempt...

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1.2

Horrible customer experience
Operator was rude uninformed and a jerk
Tried to find out sender
Would not reveal.
Box full of...

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Edible Arrangements and Harry And David Products and Services

Most reviewed product and services
  • Edible Arrangements Delivery Service (203 reviews)
  • Edible Arrangements Fruit Arrangement (168 reviews)
  • Edible Arrangements Arrangement (85 reviews)
  • Harry And David Gift Basket (71 reviews)
  • Harry And David Shipping Service (50 reviews)
  • Harry And David Pear (28 reviews)