Edible Arrangements vs Figis

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  • 2 ISSUES RESOLVED
  • 369 TOTAL REVIEWS
  • $19.8K CLAIMED LOSSES
  • $148 AVERAGE LOSS
1.6
Customer service
Website
Reliability
Turnaround Time
Diversity of Products or Services
  • Ease of ordering 3
  • Customer service 2
  • I have had great experience with other stores 2
  • Idea 2
  • Store associates professionalism at sandhills 1

Customers don't like

  • Lack of desire to solve issue17
  • Ignored by customer service11
  • Poor customer service7
  • Did not deliver product6
  • Do not return calls6

Products by Edible Arrangements

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Figis

Delivery
  • 1 ISSUES RESOLVED
  • 188 TOTAL REVIEWS
  • $10.3K CLAIMED LOSSES
  • $220 AVERAGE LOSS
2.3
Customer service
Website
Reliability
Turnaround Time
Diversity of Products or Services
  • Fast delivery 4
  • Employee who took order 2
  • Taste 2
  • Item 1
  • We are the receivers not the purchaser 1

Customers don't like

  • Rude customer service13
  • Way customer support handled issue7
  • Worst possible quality3
  • Shipping cost2
  • Terrible quality of products2

Products by Figis

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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