PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Medtronic and Edgepark Medical Supplies as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Medtronic
Edgepark Medical Supplies

Medtronic and Edgepark Medical Supplies Overview

Total reviews 345 502
Company responses 0 3
Issues resolved 7 5

Medtronic and Edgepark Medical Supplies Consumer Ratings

Rank
130 out of 502 in Medical Supplies and Equipment category
121 out of 502 in Medical Supplies and Equipment category
Customer service
78 in category
116 in category
Product or Service Quality
92 in category
73 in category
Reliability
80 in category
94 in category
Price Affordability
143 in category
123 in category

Medtronic and Edgepark Medical Supplies Rating Details

Customer service
1.5 (182 reviews)
1.2 (278 reviews)
Reviewer's quote

Medtronic devices and customer service DO NOT MEET THE BARE MINIMUM OF PATIENT CARE. This is a vile evil company that embodies everything that is wrong with the health care industry in the United States. You are nothing but a dollar sign to them before you fall prey to their bad service and...

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...Customer service is a joke. Every month the bill which was orgianally 224 now it is over $1,000. Said they tried to bill my insurance but that I have more than 1 policy...

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Product or Service Quality
1.6 (172 reviews)
1.8 (210 reviews)
Reviewer's quote

Buy the time I gave up on this product I was having to *** my finger before meal, after meal for calibrations and at night and middle of night. Multiplying finger *** and many alarms going off. Have talk to the help desk which every time I called something different was told that was needed to...

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I have tried for 3 years to get any service or supplies from your company. My orders never ship on time because the first time I call I get told you're waiting on insurance. After I call insurance who hasn't been contacted I'm told your waiting on my doctor...

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Reliability
1.5 (164 reviews)
1.3 (88 reviews)
Reviewer's quote

...They do not possess reliability and professionalism either. For the past few months, the critical supplies for my young daughter from Medtronic fell apart. I had to call Medtronic several times each month in order to receive supplies...

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I'm trying to get my freestyle libre sensor order and it's like pulling teeth.

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Price Affordability
1.6 (154 reviews)
1.8 (180 reviews)
Reviewer's quote

...Medtronic accessed my PHI including my full insurance information and attempted to bill me at list price without including my insurance company. I caught them. I cannot bear to be their customer any longer...

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...to call them! Luckily, I can now get my omnipods straight from the manufacturer due to my insurance now covering them at a tier 1 level, and at 1/3 the price edgepark charges! Someone should shut them...

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Medtronic and Edgepark Medical Supplies Pros and Cons

Pros
  • Product
  • Insulin pump when it works
  • Training
  • Very disappointing
  • Products were good
  • Selection of products carried
Cons
  • Customer service
  • Customer service attitude
  • Customer service and order fulfillment
  • Customer service
  • Customer service and lies
  • Entire process

Medtronic and Edgepark Medical Supplies Most Positive Reviews

Top rated reviews
5

I have had my pump for 2 weeks. Just love it. I had an issue and I called the hotline and spoke with Daniel. He stayed...

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5

i have been a customer for about 5 months now. Ive never had a problem unless the doctor lapsed on getting a new...

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4.8

Medicare will not approve the sensor associated with Medtronic insulin pump, the sensor is still available for a fee of...

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5

I have had zero issues with Edgepark Medical Supplies - though this is clearly not the site for positive reviews - fair...

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Medtronic and Edgepark Medical Supplies Most Critical Reviews

Lowest rated reviews
1

MY NAME IS EDWARD D. MORROW,AND I AM A MEDTRONIC PACEMAKER SPRINT FIDELIS CLAIMENT.MEDTRONIC HAS BEEN TELLING ME THROUGH...

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1

Totally *** customer service. I will be changing vendors for supplies. My doc placed an order for Silvercel Patches...

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1

One night a piece loosened on my father's pump, which I later learned causes the pump to output too much insulin. My fa...

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1

Signed up with them since they claimed that my copay for CPAP supplies would be nice and low. After giving them all of...

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Medtronic and Edgepark Medical Supplies Latest Reviews

Recent published reviews
1

My Medtronic insulin pump was so easy to use. Just had to enter current blood glucose, then number of carbs. The 670G...

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1

I'm trying to get my freestyle libre sensor order and it's like pulling teeth.

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1

Medtronic devices and customer service DO NOT MEET THE BARE MINIMUM OF PATIENT CARE. This is a vile evil company that...

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No votes

I am a "permanent:" Colostomy patient. It is mandatory that I have ALL my supplies for a 90 day period of time that I am...

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Medtronic and Edgepark Medical Supplies Products and Services

Most reviewed product and services
  • Medtronic Insulin Pump (62 reviews)
  • Medtronic Minimed 670G Insulin Pump (31 reviews)
  • Medtronic Minimed Insulin Pump (24 reviews)
  • Edgepark Medical Supplies Shipping Service (96 reviews)
  • Edgepark Medical Supplies Delivery Service (27 reviews)
  • Edgepark Medical Supplies Prescription Refill (11 reviews)